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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
295 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 295 reviews

January 29, 2026

Fast, thorough, efficient and drama free. Very respectful of your time. I will purchase another Volvo from them in the future. More

by via_pa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa F
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the great review! We truly appreciate you recognizing our team’s commitment to being fast, thorough, and respectful of your time—no drama, just great service. We’re honored by your trust and look forward to helping you with your next Volvo when the time comes. Enjoy the drive! 🚗✨-AS

January 21, 2026

Great customer experience! Entire staff was pleasant & welcoming. Salma was very attentive & made sure our concerns were addressed. Paul, as always, was exemplary. Mark was pol More

by bmelvin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New manager, Mark....excellent!
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Jan 21, 2026 -

bmelvin7 responded

O'Steen makes it happen!

Jan 22, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that our entire team made you feel welcome and well taken care of. Salma’s attentiveness, Paul’s consistently exemplary service, and Mark’s dedication to ensuring your satisfaction truly reflect the experience we strive to provide. Your continued trust means the world to us—thank you for choosing O’Steen Volvo Cars of Jacksonville. We look forward to serving you again! ⭐🚗-AS

January 21, 2026

Holm Tea our salesman was awesome. He found us the exact car and in the color we wanted. He spent the time to get us up to speed on all the improvements. He was great. More

by Thomas.pickard60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the great review! We’re so happy to hear that Hong Tea provided such an awesome experience. Finding the exact vehicle you wanted—right down to the color—and taking the time to walk you through all the improvements is what great service is all about. We’ll be sure to pass along your kind words to Hong. Congratulations on your new car, and thank you for choosing O'Steen Volvo Cars of Jacksonville! 🚗✨-AS

January 18, 2026

We were very pleased with how easy Woody O’cain made the process. He was extremely helpful and was always available for any questions we had… we highly recommend him! More

by mgolderman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody O’cain
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Jan 20, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind review! We’re thrilled to hear that Woody O’Cain made your experience easy, smooth, and stress-free. His availability and dedication to helping our customers truly make a difference. We appreciate your recommendation and thank you for choosing O'Steen Volvo Cars of Jacksonville — please let us know if we can help with anything in the future!-AS

January 01, 2026

Very easy purchase, no pressure, just a straight forward experience. Now just filling space on the review. More

by bcnelsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the 5-star review! We truly appreciate you taking the time to share your experience. We’re glad to hear your purchase was easy, straightforward, and pressure-free—that’s exactly the experience we strive to provide every customer. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨-AS

December 31, 2025

Honest, reliable, helpful, knowledgeable, patient. Jason was amazing! He took time with me and explained all of my options! He has followed up with me after my purchase. More

by cdelay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin G
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your fantastic review! We’re thrilled to hear that Jason provided such honest, knowledgeable, and patient service, taking the time to explain all of your options. We’re glad he’s been following up to ensure everything is going smoothly—your kind words mean a lot to him and our team! Enjoy your new vehicle, and thank you for choosing O'Steen Volvo Cars of Jacksonville! 🚗✨-AS

December 30, 2025

Everyone at this friendly dealership goes out of their way to help you in any way they can. They had everything ready for our appointment to lease our sixth Volvo. More

by beachtop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stapleton, Service; Woody O'Cain, Finance
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Dec 31, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re honored to have helped you with your sixth Volvo lease—that’s amazing! It’s always our goal to make every visit smooth and enjoyable, and we’re thrilled to hear our team delivered a friendly and seamless experience. We truly appreciate your continued trust and loyalty! 🚗✨-AS

December 22, 2025

We worked with Lisa and Paul, experience was first class as we have become accustomed to at Osteen. Great communication, very customer oriented . Dealership is clean and welcoming we enjoyed doing business More

by footwearb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
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Dec 22, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We’re thrilled to hear that Lisa and Paul provided a first-class experience and that you enjoyed your time with us. We take pride in keeping our dealership welcoming and clean, and it’s always great to hear that it makes a difference. We look forward to serving you again in the future!-AS

December 20, 2025

Wonderful customer service! Jason did a great job answering my questions and giving me information about the cars I looked at. Ross was great, worked the numbers to give me what More

by e.love1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
Report | Print
Dec 22, 2025 -

O'Steen Volvo Cars of Jacksonville responded

We’re thrilled to hear that you had such a great experience with our team. Jason takes pride in making sure all questions are answered and that you have the information you need to feel confident in your decision. Ross and Woody truly go above and beyond to ensure our customers receive the best possible deal and financing options, so your kind words mean a lot to all of us. Providing the best car-buying experience is always our goal, and we’re honored to know O’Steen Volvo Cars of Jacksonville delivered that for you. Thank you for choosing us—we truly appreciate your business and look forward to serving you again in the future! 🚙✨ -AS

November 28, 2025

Lisa was incredible and professional. She took the time to explain how everything worked in my new 2026 XC60. She made her self available to us the whole day. Will highly recommend her a More

by efreeland66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Nov 29, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the fantastic review! We’re delighted to hear that Lisa made your experience so smooth and informative. It’s wonderful that she took the time to walk you through all the features of your new 2026 XC60 and was available to assist you throughout the day. We truly appreciate your recommendation and are grateful you chose O’Steen Volvo Cars of Jacksonville-- Enjoy your new Volvo, and please reach out anytime—we’re always here to help!-AS

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