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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
295 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 295 reviews

September 04, 2025

Very friendly and pleasant to deal with, no pressure sales. Spent a lot of time with us to answer all questions and concerns we had. More

by garryjustgarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the wonderful feedback! We’re so glad to hear that you had a friendly, pressure-free experience with us. Taking the time to answer your questions and make sure you feel confident in your decision is exactly what we strive for. We truly appreciate your trust and hope you’re enjoying your new vehicle! Please don’t hesitate to reach out if there’s anything else we can assist you with. -AS

September 03, 2025

Area was very clean and there were free snacks. Staff was very knowledgeable and really attentive when required. More

by dbcooper0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike F
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for your kind words! We're glad to hear you enjoyed the clean environment and appreciated the snacks — we believe the little things make a big difference. We're especially pleased that our team was able to provide knowledgeable and attentive service when you needed it. Your feedback means a lot to us, and we hope to welcome you back again soon! -AS

September 03, 2025

Between Ross, Kevin Gonzalez, and Woody (Finance Director), my experience was truly excellent. I am MOST grateful for everything they did to make sure this experience met my highest expectations. More

by W.DIFILIPPO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gonzalez, Woody
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Sep 05, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Bill,Thank you so much for your kind words and thoughtful review. We're thrilled to hear that Ross, Kevin Gonzalez, and Woody were able to provide you with an excellent experience. Your satisfaction is our top priority, and it means a great deal to us that we met your expectations. We truly appreciate your trust and your business. If there's ever anything more we can do for you, please don’t hesitate to reach out. -AS

August 20, 2025

Everything was great. Lisa was very knowledgeable and guided me through selecting a new vehicle as well as all the features. More

by dperrine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Fitzpatrick
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Aug 21, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Lisa was able to guide you through the process with her knowledge and support. Enjoy your new vehicle, and please don’t hesitate to reach out if you have any questions in the future!-AS

August 15, 2025

This is the best vehicle I have ever purchased and I have purchased more I can remember. If I have the need for another automobile I will come to this dealer. More

by jjfeb06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the amazing feedback! We're honored to hear that this is the best vehicle you've ever purchased — that means a lot, especially coming from someone with plenty of experience. We're grateful for your trust in us and would be thrilled to help you again whenever the time comes. Enjoy every mile in your new vehicle!-AS

August 06, 2025

Nathan, Ross, Jason, Selma, and everyone at O’Steens Volvo were most professional. They worked together as a team to ensure all of my questions were answered. Nathan was most patient allowing me to lo More

by pettigrewsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Davidson, receptionist,
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Aug 07, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Nathan, Ross, Jason, Salma, and the rest of our team at O’Steen Volvo Cars of Jacksonville made such a positive impression. We’re especially glad Nathan was able to provide the time, patience, and knowledge you needed to explore your options comfortably — especially when it comes to today’s tech features! Your feedback means a lot to us, and we’re grateful you chose to work with our team. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything down the road!-AS

August 06, 2025

Great staff/great team and great teamwork - Thank you very much - I really appreciate it More

by Charlie B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
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Aug 06, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We truly appreciate your support. We're proud of our team and always strive to provide the best experience possible. Looking forward to seeing you again in the future!-AS

August 03, 2025

Buying a car is a stressful experience for me, but the sales staff was wonderful. This is my third car from the dealership.. More

by Rebecca Joca
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hong Tea
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Aug 04, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Rebecca, Thank you so much for your kind words and for trusting us once again—it truly means the world to us! We know that buying a car can feel overwhelming, so we're thrilled to hear our sales team made the experience easier and more comfortable for you. Congratulations on car number three! We're honored to have you as a loyal customer and look forward to being here for you whenever you need us.-AS

July 11, 2025

Great people, and they definitely made the buying experience less painful, and they did their best to get me in the car I wanted. More

by rubenrusso76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We're thrilled to hear that our team helped make the buying experience smooth and got you into the car you wanted. Enjoy your new ride, and Welcome to the O’Steen Volvo Cars of Jacksonville family! 🚗💙 If you ever need anything, we’re just a call away!-AS

July 06, 2025

The Staff at O'Steen Volvo was bery professional and courteous. They addressed any questions I had regarding my purchase. More

by ibillybo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at O'Steen Volvo Cars of Jacksonville. Providing professional and courteous service is always our top priority, and we're glad we could answer all your questions and help with your purchase. Enjoy your new vehicle, and please don't hesitate to reach out if there's anything else we can do for you!-AS

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