OBX Chevrolet - Service Center

Excellent & professional customer service. We are repeat customers. Highly recommend Mark & staff at OBX Chevrolet. We are repeat customers. Highly recommend Mark & staff at OBX Chevrolet. More

Unfortunately the online scheduling system didn’t work. It showed that I had an appointment but when I arrived the dealership indicated that it doesn’t show up in their system. HOWEVER, the team still fo It showed that I had an appointment but when I arrived the dealership indicated that it doesn’t show up in their system. HOWEVER, the team still found a way to get the work done that day and it ensured my family and I could travel home from Thanksgiving. We really appreciate how they helped us. More

Service staff extremely professional, fast and efficient. Great communication and explanation of repairs required at this service visit. Great communication and explanation of repairs required at this service visit. More

Good dealership, will work with you on problem diagnosis. Kristin very helpful and the service team did give it a good try, but a subtle issue at 72K. Will continue to monitor. Kristin very helpful and the service team did give it a good try, but a subtle issue at 72K. Will continue to monitor. More

Kristin & Bob make this service department. It is a pleasure every time. No surprises. Always perfect. It is a pleasure every time. No surprises. Always perfect. More

Kristin, who checked me in, took of all my concerns in a professional manner. I was very please and relieved. professional manner. I was very please and relieved. More

Bob in the service dept. was amazing! I was on vacation in OBX and he put my mind at ease that my car was safe and was okay for the ride home! He was able to help the same da was amazing! I was on vacation in OBX and he put my mind at ease that my car was safe and was okay for the ride home! He was able to help the same day. Everyone I spoke with, John, Donna, and Peggy were all very professional and polite. It was a great experience!! More

Took my vehicle to this dealer for warranty repair, shop damaged my dash during the part install. I noticed damage when picking up the vehicle. Shop said they would contact me about repair, never did. A let damaged my dash during the part install. I noticed damage when picking up the vehicle. Shop said they would contact me about repair, never did. A letter to the General Manager went completely unanswered. Complaints to Consumer Protection NC Attorney Generals Office and Better Business Bureau have generated no response from the dealership. This dealership should not be trusted with any maintenance or repair work, they lack integrity and have no regard for taking responsibility for their mistakes. This dealership lists no registered agent making small claims case difficult, probably by design. The repair is not expensive, the fact that the damage was concealed is the reason I am posting this. A conscious effort was made not to inform me the shop damaged my vehicle, and now they refuse to take responsibility and make it right. More

OBX Rocks! The crew at OBX Chevy always puts the customer first! Jeri is top notch when it comes to service writers. She always makes sure my needs are taken car The crew at OBX Chevy always puts the customer first! Jeri is top notch when it comes to service writers. She always makes sure my needs are taken care of in a timely manner and schedules my service appoints to fit my needs, More

Another Exceptional Service Visit at OBX Chevy Had an appointment to get my annual state inspection. Jeri was there and got me in on time. The inspection was done quickly and before you know it, Had an appointment to get my annual state inspection. Jeri was there and got me in on time. The inspection was done quickly and before you know it, Jeri was there to say "your car is ready". Thank you once again to OBX Chevy and their great service team for another exceptional service visit. More