OKCarz Lakeland

I purchased a 2016 Mazda6 from OKCarz and was told the higher price was due to extensive reconditioning and inspection of the vehicle. I do want to note that the salesperson I worked with was responsiv higher price was due to extensive reconditioning and inspection of the vehicle. I do want to note that the salesperson I worked with was responsive and professional throughout the process. They addressed my concerns promptly. The buying process itself was straightforward, but the issues with the vehicle condition quickly became the main concern. At pickup, I immediately discovered a brake fluid leak (a serious safety issue), along with defects in the infotainment system and other condition concerns. I documented these issues in writing the next day, and the dealership acknowledged them. They also acknowledged my expectations based on the reconditioning that had been discussed and stated they would provide documentation of the work performed—but I was never provided with those records. Despite these initial issues, I proceeded with the purchase. After taking the vehicle, additional problems occurred, and an independent inspection identified multiple pre-existing issues that should have been caught during any reasonable inspection process. While the dealership has offered to cancel the contract, it is conditioned on a post-return inspection, which is concerning given that the issues were present from the beginning. Due to the seriousness of the situation, I have submitted complaints with the appropriate agencies and am currently seeking legal guidance. I also have additional photos and video documenting the condition, although I was unable to upload all of that content here. My main concern is that the condition of the vehicle did not align with how it was represented, particularly regarding inspection and reconditioning. I would encourage anyone considering a purchase to request documentation and thoroughly inspect the vehicle before completing the sale. More