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Oakes Buick GMC
Kansas City, MO
423 Reviews
Oakes Buick GMC serves the Greater Kansas City Area and is dedicated to providing a top-notch car-buying and ownership experience. We offer a diverse selection of new Buick and GMC vehicles and Pre-Owned vehicles of all makes and models.
We pride ourselves on exceptional customer service, from our friendly and knowledgeable sales team to the skilled technicians in our state-of-the-art service center. Whether you're searching for a new vehicle or need reliable maintenance and repairs, Oakes Buick GMC is committed to delivering quality, integrity, and satisfaction at every step. Visit www.oakesbuickgmc.com to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 423 reviews
March 02, 2026
Joseph and Matt were awesome to deal with. Super easy and smooth process. Thank you. Super easy and smooth process. Thank you. More
by bbbears03
February 28, 2026
Yesterday we purchased a 2021 BMW X7 from Oakes GMC for $50,000. I cannot recommend this dealership to anyone for several reasons. The manager, Met Endryson, told us over the phone that the vehicle was $50,000. I cannot recommend this dealership to anyone for several reasons. The manager, Met Endryson, told us over the phone that the vehicle was in perfect condition and that he had personally driven it. In reality, it was completely different. We were told there were 2 keys, but there was only 1. The brake discs and pads are worn almost to zero. The air conditioning does not work, and the transfer case has defects—the car jerks while driving. My family and I are traveling to Florida, and the dealership was aware of this, yet they did not properly prepare a $50,000 vehicle for safe use. They sold us this car with these defects, which has 37,200 miles on it. Because we were told the car was in perfect condition, we drove 1,000 miles from Ohio specifically for this vehicle. Now we are forced to interrupt our family vacation due to a faulty car, which we will be taking to a BMW service center tomorrow for repairs. We hope that the warranty they provided will cover these issues. We ask the management to take this matter seriously and take appropriate action. Thank you. More
by Andriy
Employees Worked With
Matt
February 27, 2026
The experience was terrible. Josh was ok but the time it took to finish was over 5 hours between two trips. I received duplicate documents, signed incomplete do umemts, staff d Josh was ok but the time it took to finish was over 5 hours between two trips. I received duplicate documents, signed incomplete do umemts, staff didn’t know systems and couldn’t explain why the forms weren’t completed for signatures. Just a bad experience More
by bah2635
February 26, 2026
My truck was pulled up and cleaned for me when I arrived. Josh spent plenty of time with me answering all my questions and putting my mind at ease. Car buying experience was great and really appreciate the h Josh spent plenty of time with me answering all my questions and putting my mind at ease. Car buying experience was great and really appreciate the hospitality from all the Oakes team! Great job!! More
by Philly
February 13, 2026
Del was awesome. Honest fair fast upfront. I’m buying another car and one from him Honest fair fast upfront. I’m buying another car and one from him More
by joe@grandslamkc.com
Employees Worked With
February 12, 2026
Joseph and Oakes were very patient with me during the entire process. I'd definitely recommended him/them if you're in the market! entire process. I'd definitely recommended him/them if you're in the market! More
by marcus.wms86
February 12, 2026
Joey was very knowledgeable and friendly. He took plenty of time with us and made the whole experience enjoyable. He took plenty of time with us and made the whole experience enjoyable. More
by Lenise
February 09, 2026
The staff were transparent and straightforward which I really appreciate. I feel like we got a great deal at Oakes GMC...exactly the car I was hoping for. really appreciate. I feel like we got a great deal at Oakes GMC...exactly the car I was hoping for. More
by Lorette Sand
February 05, 2026
Great service and communication from entire team! Recommend this dealer for all future car purchases! Recommend this dealer for all future car purchases! More
by scottkormann75
February 04, 2026
Both of them were extremely helpful and professional. As much as I bothered Joseph with questions, he never made me feel like I was bothering him. When I talked to Nate during the actual financial proc As much as I bothered Joseph with questions, he never made me feel like I was bothering him. When I talked to Nate during the actual financial process, made it very easy for me. Because of their effort I’ll definitely be referring family and friends to them in the future. It’s the first time I’ve bought a car basically online. Both made the process easy. It was nice being in my own home instead of a showroom. Speaking of showrooms, Oakes is extremely nice. Super impressed. More
by Millsjm37
