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Oakes Buick GMC
Kansas City, MO
257 Reviews
Oakes Buick GMC serves the Greater Kansas City Area and is dedicated to providing a top-notch car-buying and ownership experience. We offer a diverse selection of new Buick and GMC vehicles and Pre-Owned vehicles of all makes and models.
We pride ourselves on exceptional customer service, from our friendly and knowledgeable sales team to the skilled technicians in our state-of-the-art service center. Whether you're searching for a new vehicle or need reliable maintenance and repairs, Oakes Buick GMC is committed to delivering quality, integrity, and satisfaction at every step. Visit www.oakesbuickgmc.com to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 257 reviews
December 27, 2023
I had a wheel alignment done if they had of test driven the vehicle they would’ve felt the play in the steering. Instead they charged me $114.30 to tighten the bolts on the steering gear. This was not prof the vehicle they would’ve felt the play in the steering. Instead they charged me $114.30 to tighten the bolts on the steering gear. This was not professional. I shouldn’t have been charged More
by Pepepitsteel
Employees Worked With
Shahzad Bashir
December 14, 2023
Great service and easy experience. Great job Del! I would highly recommend working with Del or Dillion at Oakes. Great job Del! I would highly recommend working with Del or Dillion at Oakes. More
by Daverippkc
Employees Worked With
Other Employees :
Will, Dylon Brooks-Martin, Delbert Shoals, Derrick Dow
November 07, 2023
Oakes Buick was a wonderful place to get my "new to me" vehicle. Chandler was super friendly and I would purchase with him again. Additionally the website is great, but if there was more of a decipher of w vehicle. Chandler was super friendly and I would purchase with him again. Additionally the website is great, but if there was more of a decipher of which location has which vehicles. The location is there, but when I go to Oakes Kia, the first cars should be the cars on that lot. I love how you all price there are no questions of what the true bottom line is. More
by Katelyn Queen
Employees Worked With
Chandler Monroe, Sage Brizendine
October 31, 2023
Bad experience all the way around and continues to be that way. Except Megan….. Megan was very sweet and helpful. I have called the sales manager twice with no return call. Chandler who??? Never met Chan that way. Except Megan….. Megan was very sweet and helpful. I have called the sales manager twice with no return call. Chandler who??? Never met Chandler. Very frustrated with this dealership. I was headed to Arkansas to purchase my vehicle and turned around to drive to KC. Obviously that was a MISTAKE!!! More
by Tamara Z
Employees Worked With
Meaghan Hill
October 20, 2023
The whole transaction from start to finish was smooth and well handled. The staff Chandler, Will and Meaghan were very friendly and walked me through the entire process with ease. well handled. The staff Chandler, Will and Meaghan were very friendly and walked me through the entire process with ease. More
by Sandye#79
Employees Worked With
Will, and Meaghan, Chandler Monroe
October 09, 2023
Chandler was awesome! Not a pushy salesman so you have time to make the right decision. I didn’t feel pressured and was able to enjoy the car buying experience. I love my Not a pushy salesman so you have time to make the right decision. I didn’t feel pressured and was able to enjoy the car buying experience. I love my car and the deal I got. More
by kristine.d.farrell
Employees Worked With
Chandler Monroe
October 06, 2023
Everything went very smooth at the dealer. From initial communication to test drive, then final paperwork. Chandler and Courtnei made it easy. From initial communication to test drive, then final paperwork. Chandler and Courtnei made it easy. More
by Justin
