Oakes Buick GMC

This was the best car buying experience I’ve ever had. If this is indicative of future experiences, I will be purchasing my cars from these gentlemen. If this is indicative of future experiences, I will be purchasing my cars from these gentlemen. More

I had a great experience working with Josh while buying my car. I’d absolutely recommend Josh to anyone looking for a great car-buying experience. my car. I’d absolutely recommend Josh to anyone looking for a great car-buying experience. More

Joey was polite and professional and make the deal easy. He was helpful and friendly. He was helpful and friendly. More

Josh and the Oakes team were great to work with. I was an out of state buyer and they made the transaction very easy! Also Josh was more than willing to take care of any issues with the vehicle that I was an out of state buyer and they made the transaction very easy! Also Josh was more than willing to take care of any issues with the vehicle that I noticed. I would highly recommend working with Josh and the Oakes team. I definitely left happy and will definitely purchase from them again in the future. More

The customer service was great. They went above and beyond to get me into my new vehicle with the least amount of hassell on my end. They went above and beyond to get me into my new vehicle with the least amount of hassell on my end. More

They are really professional and they try to help everybody get into a good quality car with good service and good people everybody get into a good quality car with good service and good people More

Ezra and Nate were great to deal with I would highly recommend them. They went above and beyond to make sure everything was right with the car and got me the terms i wanted on the deal! recommend them. They went above and beyond to make sure everything was right with the car and got me the terms i wanted on the deal! More

Worked with Joey and the experience was great. Made the car buying process easy and smooth. Made the car buying process easy and smooth. More

Del was great to work with finance was quick and easy all around good experience around good experience More

This was the worst vehicle purchase experience I’ve had in over 30 years. Oakes GMC uses bait-and-switch pricing. A 2022 Lincoln Nautilus was advertised online at one price, but once I arrived I was tol in over 30 years. Oakes GMC uses bait-and-switch pricing. A 2022 Lincoln Nautilus was advertised online at one price, but once I arrived I was told that price required dealer financing and a trade-in. Without those, the price was over $4,000 higher. I walked out. A manager later called and agreed to honor the advertised price. The problems didn’t stop there. I was subjected to high-pressure upselling for overpriced warranties, add-ons, and even car insurance. The title and registration process was a mess—delays far beyond what was promised, unprofessional communication, missed follow-ups, and paperwork sent incorrectly and incomplete, forcing multiple DMV trips and over 10 hours of wasted time. If zero stars were an option, I’d choose it. This dealership lacks honesty, organization, and accountability. The only positive was Michael, the salesperson, who was professional and easy to work with despite everything else. I strongly recommend taking your business elsewhere. More