Back

Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

Sort by
April 30, 2023

Nice and friendly people. Informed me of the Missouri State requirements to get a license, then helped me out with that. More

by nikki.myers1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 01, 2023 -

Oakes Kia responded

Nikki, thank you for the review! We appreciate your business and hope to see you back again at Oakes Kia!

April 30, 2023

Oakes Kia was very straight forward and made the process really quick and easy. They answered questions and were adaptable to meet the concerns, needs, and requests. Tim was incredibly helpful and helped th More

by Zachary Marchesano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Oakes Kia responded

Zachary, thank you for the review! We're thrilled to hear your experience with us at Oakes Kia earned your five stars. Drive safely, and we hope to see you back again down the road!

April 29, 2023

Quick, efficient, and quality! I look forward to returning for service once again, thank you! More

by kelleykirklandrjr
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim is nice to work with and very helpful!
May 01, 2023 -

Oakes Kia responded

Thank you for the great review. We look forward to seeing you again at Oakes Kia!

April 29, 2023

Everyone at Oakes was very helpful and nice especially Lyric our sales consultant. He found the exact suv I was looking for with all the features I wanted. More

by calecio91
Recommend Dealer
Yes
Employees Worked With
Lyric Kimley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Dow, Keith Ordiway
May 01, 2023 -

Oakes Kia responded

We're happy to hear that Lyric was able to assist you in finding the perfect SUV with all the features you wanted. At Oakes Kia, we strive to provide our customers with excellent service and helpfulness. Thank you for sharing your experience with us!

April 28, 2023

The service department has been easy to work with and they take customer service seriously. I appreciate the little extra time they take to ensure you have a nice experience. More

by amy.m
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen in service
Apr 28, 2023 -

Oakes Kia responded

We're so happy to hear that our service department at Oakes Kia has met your standards, Amy! We care about our customer's experience, and it's wonderful to know that has shown through the service we provided you.

April 28, 2023

They have e excellent communication skills with their customers to make buying a car easier than buying groceries. More

by eddiehall91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Andrews
Apr 28, 2023 -

Oakes Kia responded

At Oakes Kia, we strive to make the car buying process as easy and enjoyable as possible. We're so glad to hear that our team was able to communicate effectively with you and provide a positive experience. Thank you for sharing your feedback!

April 27, 2023

Great dealership except yesterday it took over two hours to get an oil change.too long More

by RICHARDTERBOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
Apr 28, 2023 -

Oakes Kia responded

I am disappointed to hear that your oil change was not completed in a more timely fashion. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that we missed the mark. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Mike Stinnett - Service Manager - (816) 683-4256

April 27, 2023

Good service done in a timely manner. Pay your employees more so that I don’t have to take a survey so they get paid a little more. If there is a problem I will tell you in person and no More

by kcdelirium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Apr 28, 2023 -

Oakes Kia responded

We're happy to hear that the Oakes Kia team delivered quality and timely service! We appreciate this feedback and will take it into consideration. If there's anything else we can do for you, please reach out to me directly. Thank you! Rachel Huff - BDC Director - (816) 474-2900

April 27, 2023

Great service. Quick and easy transaction. They kept me informed throughout the process easily through text messaging. More

by saramassullo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 28, 2023 -

Oakes Kia responded

Sara, we're grateful for your five-star recommendation of Oakes Kia! It's wonderful to hear that our team provided you with a speedy and smooth transaction. We appreciate your trust and support in our business. Safe travels!

April 26, 2023

Great customer service. Would visit again. Bad reception in waiting room for internet and wifi password didnt work. More

by Jrusley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 26, 2023 -

Oakes Kia responded

Jrusley, thank you for sharing your experience with us at Oakes Kia. We're grateful for your kind words about our customer service. We're also sorry to hear about the internet and wifi issues you faced and will work to improve this for future visits. We hope to see you again soon!

...
47
...