505 Reviews of Ocean Honda Santa Cruz - Service Center
They tried to find a problem Our car had an intermittent electrical problem, and to their credit, the service department did a thorough research, calling Honda's regional reps and Our car had an intermittent electrical problem, and to their credit, the service department did a thorough research, calling Honda's regional reps and looking through the code history as well as driving the car. When they could not reproduce it, they refused to try to upsell us. So we can recommend their integrity. More
Excellent service as always :) My Honda civic was due for routine maintenance service and the whole process was seamless. I was helped in a timely and courteous manner. My service My Honda civic was due for routine maintenance service and the whole process was seamless. I was helped in a timely and courteous manner. My service advisor, Cory B. took care of me at the time he quoted me and my car was done earlier than expected. Thank you Ocean Honda and thank you Cory for an excellent job! :) More
Perfect 10k Checkup Very easy to schedule appointment. Work done quickly and expertly. Nice customer lounge for waiting. Service manager takes care of everything. Thanks, Very easy to schedule appointment. Work done quickly and expertly. Nice customer lounge for waiting. Service manager takes care of everything. Thanks, Wayne! I'll be back. More
Pilot Serviced Fast and friendly service. My vehicles are usually running well but if there’s a problem, I always take them to Ocean Honda for service. Fast and friendly service. My vehicles are usually running well but if there’s a problem, I always take them to Ocean Honda for service. More
Great and fair Very friendly and fair prices. The service department was backed up that morning and there was a wait, but service employees apologized for the wait a Very friendly and fair prices. The service department was backed up that morning and there was a wait, but service employees apologized for the wait and I could tell they were working hard to accommodate everyone. More
Great service Had great service and it was a lot quicker than they estimated. Everyone I spoke to was nice and friendly and overall I was please. Had great service and it was a lot quicker than they estimated. Everyone I spoke to was nice and friendly and overall I was please. More
Fast service Amazing customer service ! Always get my service done with you guys and Eric Mendoza is a great service advisor ! my go to service advisor when my car Amazing customer service ! Always get my service done with you guys and Eric Mendoza is a great service advisor ! my go to service advisor when my car needs service ! I had to drop off my car for service during my work lunch and pick it up after and he made it work for me with no stress on my end ! I appreciate the amazing Honda team he has ! You’re all great . More
Service recall Honda civic sport and 5000 miles service Professional and detail oriented service. I've enjoyed working with Ocean Honda for very long time and recommended it to my friends and family. Thank Professional and detail oriented service. I've enjoyed working with Ocean Honda for very long time and recommended it to my friends and family. Thank you! More
repair work covered under warranty The front camera of my 2015 CRV stopped working, Ocean Honda gave me a free loaner car while my car was being repair, it took a few days to get the pa The front camera of my 2015 CRV stopped working, Ocean Honda gave me a free loaner car while my car was being repair, it took a few days to get the part delivered and installed, but all costs were covered. Excellent work, thank you. More
Fast and easy Easy to make the appointment and easy drop off. Service was done quickly and I was notified in a timely manner of its finish, which was ahead of sched Easy to make the appointment and easy drop off. Service was done quickly and I was notified in a timely manner of its finish, which was ahead of schedule. More