Ocean Honda Santa Cruz - Service Center

Honda Service My recent service visit went very smoothly. The staff was pleasant and very helpful. My service was done as requested and I left feeling secure in t My recent service visit went very smoothly. The staff was pleasant and very helpful. My service was done as requested and I left feeling secure in the fact that my Honda was once again road ready. More

in and out quickly The routine maintenance went extremely smoothly. I was in and out in less than an hour. Wayne was extremely professional and gave me quality service. The routine maintenance went extremely smoothly. I was in and out in less than an hour. Wayne was extremely professional and gave me quality service. More

Continued great service This is our third Honda, fourth if you include our son’s car and we’re brand loyal. 35+ years as Ocean Honda customers and there’s no reason to chang This is our third Honda, fourth if you include our son’s car and we’re brand loyal. 35+ years as Ocean Honda customers and there’s no reason to change now! More

Personable & pleasant As always, a all around pleasant experience having our car serviced. It was ready sooner than anticipated, what a pleasant surprise. Back in a few mon As always, a all around pleasant experience having our car serviced. It was ready sooner than anticipated, what a pleasant surprise. Back in a few months...... More

Service Thank you to Wayne who was our service advisor. He continues to demonstrate his a compassionate approach, his knowledge, prompt responsiveness, and th Thank you to Wayne who was our service advisor. He continues to demonstrate his a compassionate approach, his knowledge, prompt responsiveness, and thoroughly assist with all of our car needs! More

Thank you for your great customer service I brought my 2011 CRV in to get a routine oil change and to look at the A/C as it was not always running cold. After inspecting the Technician said th I brought my 2011 CRV in to get a routine oil change and to look at the A/C as it was not always running cold. After inspecting the Technician said they needed to order parts (it was also time for brakes and a few other things) and that I could pick up a loaner car. I picked my car up a few days later and while driving home noticed the air was still not blowing cold air. I immediately called my Service Adviser, Tim, who said to bring it back and they would look at it. I brought it back and the Technician found the additional problems and fixed it. Even though I had complications with my service and had to bring my car back, Tim, my Service Adviser made sure they got everything corrected and even had it cleaned inside and out. Everyone in the Service Dept was very friendly and a pleasure to deal with. I will certainly be bringing my car back here the next time it needs service. More

Above and beyond! Dustin is such a nice guy ready to help anyone he comes across. As I was waiting for my car I witnessed him helping a lady transfer her belongings fro Dustin is such a nice guy ready to help anyone he comes across. As I was waiting for my car I witnessed him helping a lady transfer her belongings from one car to another, to check how everyone was going, to pet and acknowledge another customer’s dog. He goes above and beyond to help out and his great attitude makes me enjoy and trust dropping my car off for service. More

Excellent on time service Service tech explained everything clearly and gave 10% discount per email i received. I was provided a loaner because of major service. Car was ready Service tech explained everything clearly and gave 10% discount per email i received. I was provided a loaner because of major service. Car was ready an hour early. Free warranty offered for regular service. More

Wonderful customer service I've bought three cars from Ocean Honda and always come to them for servicing and they never disappoint. Even for a basic oil change, I trust them co I've bought three cars from Ocean Honda and always come to them for servicing and they never disappoint. Even for a basic oil change, I trust them completely to do the best possible job, on time, and with courtesy. More

Excellent service nice people. Everything from making an appointment to getting my car when it’s finished is done with attention to detail and a high level of professionalism. I hav Everything from making an appointment to getting my car when it’s finished is done with attention to detail and a high level of professionalism. I have total confidence with every aspect of service at Ocean Honda. And everyone is helpful and nice during the whole process. They care. More