498 Reviews of Ocean Honda Santa Cruz - Service Center
Top notch service Staff was welcoming, prompt, and professional. They quickly received my car, and gave me an accurate estimate of when my car would be ready for pickup Staff was welcoming, prompt, and professional. They quickly received my car, and gave me an accurate estimate of when my car would be ready for pickup, which was less than two hours from when I dropped off. Pick up was a breeze as well. Excellent service done very quickly. More
alignment The service rep was very courteous and helpful. For some reason, my Car Doc alignment had used at 15,000 miles, unbeknownst to me, but the rep was abl The service rep was very courteous and helpful. For some reason, my Car Doc alignment had used at 15,000 miles, unbeknownst to me, but the rep was able to get the charge waived and have my tires aligned. More
Oil Change Long time customer.....on my 6th Honda from Ocean. Service personnel are great !! I have worked with Dustin, Emma and Wayne .. All excellent. Tha Long time customer.....on my 6th Honda from Ocean. Service personnel are great !! I have worked with Dustin, Emma and Wayne .. All excellent. Thank you More
Great first experience Very busy place but they took care of me on time as promised, Everyone that I had contact with was great,I’ll be back! Very busy place but they took care of me on time as promised, Everyone that I had contact with was great,I’ll be back! More
prompt and polite long time customer, I use car doc for convienence. Emma had to come back the next day after thanksgiving and I appreciate her dedication to do this long time customer, I use car doc for convienence. Emma had to come back the next day after thanksgiving and I appreciate her dedication to do this More
Service with smile. Kyle was able to get his team to get the job done in a timely manner! Everyone was very friendly & met me with a smile. Kyle was able to get his team to get the job done in a timely manner! Everyone was very friendly & met me with a smile. More
Customer Service I have been taking my car to Honda for the last 2 years and everything is excellent in all areas. I appreciate it this when going in! Keep it up Hond I have been taking my car to Honda for the last 2 years and everything is excellent in all areas. I appreciate it this when going in! Keep it up Honda More
Efficient process. Easy check in. Wayne is always helpful and friendly. We have 2 Honda’s which were purchased and have always been serviced at Ocean. Wish they process. Easy check in. Wayne is always helpful and friendly. We have 2 Honda’s which were purchased and have always been serviced at Ocean. Wish they could return to adding the car wash. More
service had my car in for 40K service and was able to schedule quickly, come in after work and be out in an hour or so and use a 10% off coupon had my car in for 40K service and was able to schedule quickly, come in after work and be out in an hour or so and use a 10% off coupon More
Satisfactory service The Ocean team serviced our car, recommended some required maintenance, communicated well in all steps of the process. The service was completed on t The Ocean team serviced our car, recommended some required maintenance, communicated well in all steps of the process. The service was completed on time and appears to have been done in a professional manner. They utilized a text messaging system which was very helpful given we were at work during the service project and could check back in with Ocean when we became available. More