499 Reviews of Ocean Honda Santa Cruz - Service Center
Honda service appointment Went very well. Was treated professionally and with courtesy. Just a standard oil change/tire rotation, but had problem with a turn signal. They fou Went very well. Was treated professionally and with courtesy. Just a standard oil change/tire rotation, but had problem with a turn signal. They found the problem was a simple quick fix and there was no charge. Points for integrity there. Care was finished on time and under projected cost. More
2016 Honda Pilot B16 service and transmission complaint Ocean Honda is a very on top of it. I brought my 2016 Pilot in for a B16 service and to troubleshoot a shutter when ever the engine speed is around 20 Ocean Honda is a very on top of it. I brought my 2016 Pilot in for a B16 service and to troubleshoot a shutter when ever the engine speed is around 2000rpms. The technician followed troubleshooting procedures and found it needed a transmission software update and transmission flush as per SB 17-014. Still got the car back end of day. Unfortunately the shutter has diminished, but still exists. Overall Great! Service writer said to drive it for a little while and bring it back if symptoms continue. More
Replace rear spoiler Parts were in on time. Job got finished in time expected. Pleasant experience. everyone is helpful and customer service is friendly and courteous. Th Parts were in on time. Job got finished in time expected. Pleasant experience. everyone is helpful and customer service is friendly and courteous. Thank you More
Oil change service. In at 10 am and out at 1:50 pm. Got a ride home on the shuttle, ate lunch, waited, then got a shuttle ride back to Ocean Honda. Wayne was great as wer In at 10 am and out at 1:50 pm. Got a ride home on the shuttle, ate lunch, waited, then got a shuttle ride back to Ocean Honda. Wayne was great as were both my shuttle drivers!! More
Impeccable Service Dustin was very helpful and knowledgeable. He is too notch. Only thing that could have been better is if they had Rudy Ortega as there parts Manager Dustin was very helpful and knowledgeable. He is too notch. Only thing that could have been better is if they had Rudy Ortega as there parts Manager More
Service Everyone at Ocean Honda is always great! I also enjoy chatting with Esther while my car is being worked on. :) Tim was great and always takes good Everyone at Ocean Honda is always great! I also enjoy chatting with Esther while my car is being worked on. :) Tim was great and always takes good care of me. More
Courteous and professional service advisories have ever had I would only wished that more people in this world would be as friendly and professional as Wayne. Over the many years that we have been bring our c I would only wished that more people in this world would be as friendly and professional as Wayne. Over the many years that we have been bring our car to ocean Honda he has been very friendly. Very consistent. 👍👍👍you have a Gem of employee. More
Ocean Honda is a quality dealership Service area was quick to help the moment I drove in.Practically zero wait time. Everyone was pleasant, knowledgeable and extremely helpful. My car wa Service area was quick to help the moment I drove in.Practically zero wait time. Everyone was pleasant, knowledgeable and extremely helpful. My car was ready prior to the time as promised and service advisor explained in detail what was done. More
Great experience Tim Mundt was friendly and helpful. My car was service in a timely manner and I was informed of expected needs coming up. And with CarDoc I paid nothi Tim Mundt was friendly and helpful. My car was service in a timely manner and I was informed of expected needs coming up. And with CarDoc I paid nothing. More
Oil change and questions I always receive excellent service and Ocean Honda Service Center. Service Writer Alexis and the Manager Rick truly understand the meaning of “custome I always receive excellent service and Ocean Honda Service Center. Service Writer Alexis and the Manager Rick truly understand the meaning of “customer Service “. I would recommend Ocean Honda Service to everyone. More