
Ocean Honda of San Juan Capistrano
San Juan Capistrano, CA
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841 Reviews of Ocean Honda of San Juan Capistrano
Amazing staff, amazing people. From the minute we arrived to the completion of the deal we were treated respectfully and fairly. Highly recommend! From the minute we arrived to the completion of the deal we were treated respectfully and fairly. Highly recommend! More
First time in for service. Easy appointment setup and on time performance. Friendly staff and free food and drinks while you wait. Well done! Easy appointment setup and on time performance. Friendly staff and free food and drinks while you wait. Well done! More
Excellent service, care, and speed. I've been corresponding with Christian for over 20 years, and could not be more pleased with his help and guidance I've been corresponding with Christian for over 20 years, and could not be more pleased with his help and guidance More
All employees (especially Felix Rodriguez) were knowledgeable, helpful, and personable. Ocean Honda is absolutely the dealership I would bring my vehicle to in the future. knowledgeable, helpful, and personable. Ocean Honda is absolutely the dealership I would bring my vehicle to in the future. More
I thought Claudio did a good job setting up my appointment and was informative. Vahid was very knowledgeable of the Passport and was very attentive with our questions. Sean explained all our paper appointment and was informative. Vahid was very knowledgeable of the Passport and was very attentive with our questions. Sean explained all our paperwork but I did have issues with the length of time it took from beginning to end. We couldn’t believe we were there for approximately 5 hours! I understand the state of California has rules and regulations, but 5 hours seems excessive. Also I didn’t care for the multiple contacts. I had 3 different people reach out to me, both by text then email. It just seemed like no one was communicating with each other. Plus having to explain the same thing 3 different times was annoying. But I do have to say, this dealership was very pleasant in person and everyone we spoke with was very friendly. More
efficient arrival process. comfortable waiting seating. complimentary hot chocolate. the scent of popcorn. vehicle washed on departure. comfortable waiting seating. complimentary hot chocolate. the scent of popcorn. vehicle washed on departure. More