Ocean Honda of Ventura - Service Center

They did a software update and the car started showing tire pressure sensor light after we left the dealership. Scheduled a service for a recall part and we moved things around to get it fixed. We took it tire pressure sensor light after we left the dealership. Scheduled a service for a recall part and we moved things around to get it fixed. We took it in and we were told they didn’t have the part. Tire pressure sensors are a common thing g with Honda. Why? Your supplier is not providing a reliable product. There is no system in place to know if the parts that are available here? Wasted our day off. Not happy. More

Wrong part was delivered requiring a second visit for repair, however the completed work was effective. repair, however the completed work was effective. More

Mechanic service is terrible they don’t put all the bolts back on, They do diagnosis and they did not assemble everything.back on. back on, They do diagnosis and they did not assemble everything.back on. More

Pleasant, helpful staff, clean, relaxing environment, overall, very good experience each time I come for car maintenance. overall, very good experience each time I come for car maintenance. More

Having a Sunday service available is extremely helpful. The team was ready to go at the time of my appointment and took care of my car and myself promptly. The team was ready to go at the time of my appointment and took care of my car and myself promptly. More

I was informed that they change the battery because it is still under warranty but when I got home I found that it is the same old battery that is in my vehicle. still under warranty but when I got home I found that it is the same old battery that is in my vehicle. More

My family and I love this dealership and its service department. All the employees really make us feel special and take care of our Hondas! department. All the employees really make us feel special and take care of our Hondas! More

$200 down the drain. Left the dealership with the same issue. The only difference is I’m $200 less rich now. Left the dealership with the same issue. The only difference is I’m $200 less rich now. More

This is my dealership! Been going there for 23 years. They always treat me well. Been going there for 23 years. They always treat me well. More

A little slow to respond when I pulled up… waited for awhile and someone came out and helped someone that had just pulled in… not cool. Once I did get checked in the service guy was great! awhile and someone came out and helped someone that had just pulled in… not cool. Once I did get checked in the service guy was great! More