Ocean Mazda Roswell

My mom and I both had the pleasure of working with JP. He streamlined the process for both of us and made things as easy as possible. Him and Louie both made everything super easy. It was my first time b He streamlined the process for both of us and made things as easy as possible. Him and Louie both made everything super easy. It was my first time buying a car, so they explained what everything meant while we went along. JP also made great conversation while we waited on paperwork etc. He is great and I would go back to him if I had to get another! More

Pure pleasure in dealing with Aaron. This is our second purchase from.Ocean and we are about to make a 3rd. Heads and shoulders above any dealership I've ever purchased a vehicle at. This is our second purchase from.Ocean and we are about to make a 3rd. Heads and shoulders above any dealership I've ever purchased a vehicle at. Flexible, professional, and courteous. Our salesperson is Juan Navarro. He is first class all the way and pure class. More

Our experience so far has been very disappointing. We’re hoping that a different manager can step in to help resolve a serious issue related to a recent sale. We’re currently waiting for a response an We’re hoping that a different manager can step in to help resolve a serious issue related to a recent sale. We’re currently waiting for a response and look forward to hearing from someone soon. More

I am actually quite disappointed in Ocean Mazda and the sales associate and the sales manager. I am a single mother and a teacher in Forsyth County. I decided to drive down to Roswell to see about this rea sales associate and the sales manager. I am a single mother and a teacher in Forsyth County. I decided to drive down to Roswell to see about this really good deal after talking with one of their people for over a week. When I got there, I was told that that person that I’ve been talking to you isn’t really meeting me as scheduled. It would be someone else. So I went with this new sales associate. He gave me a wonderful price on a really pretty red CX five I was very excited. While test driving, he quoted the price of $35,000. Period we said that that’s a great deal. I said I want it. We worked on my trade and got the final out the price door at $34,000. Then the sales rep told me that he didn’t know this, but that was the dealer car and it actually had 5100 miles on it. He had mentioned earlier that they can have cars transferred in if I want a specific one so I asked if he could do that since this one had been a dealer car. He said sure let me go ask he came back and said that the car was actually going to be 38,000 walk out the door. I was confused and said I had already signed the paper and so had the manager and could he please have that manager come over and talk to me. This sales manager came over and said yes we made a mistake. He had already signed the deal but refused to honor it and that was that and so now I do not have the card that I was so excited about because they made a mistake and wouldn’t do anything to honor it. More

Found the best price here, and Mr. Thomas and Mr. Edward's were top notch gentlemen in sales, as was Louis Safdie who did a wonderful job securing financing, rebates and extended warra Thomas and Mr. Edward's were top notch gentlemen in sales, as was Louis Safdie who did a wonderful job securing financing, rebates and extended warranties! More

Purchased a CPO Mazda CX 90 from this location for out of state. Expressed concerns on the condition of the tires. Spoke to a manger at the time and wasn’t provided any assistance. Purchased extended warrant state. Expressed concerns on the condition of the tires. Spoke to a manger at the time and wasn’t provided any assistance. Purchased extended warranties, Maintenance plan etc to have coverage on the new car for our family. Went to the first oil change just 4k miles later and I was hit with you need tires. So I contacted Ocean Mazda again and no one wanted to help or returned my calls. Took my car after its second oil change, another 4k miles later and they said again to me that you have to change your tires. The car only has 24k miles on it and I purchased it as a loaner car that they CPO’d so it was in the possession of Ocean the entire time. I called them again yesterday got transferred around several times. Left a message for the manager however I haven’t heard anything back yet again. Other than the actual sales person this place has horrible customer service. More

Nick Tran made my car buying experience a plus from start to finish! I highly recommend him. to finish! I highly recommend him. More

It had been a long time since I purchased a car, and Louis made the process enjoyable. I appreciate all the help and time he took to walk me through it. Louis made the process enjoyable. I appreciate all the help and time he took to walk me through it. More

This is our 3rd Mazda 3 purchased for our sons. We love the reliability, safety and our sons like the feel of driving the cars. We've always had excellent service at Mazda in Roswell and this was We love the reliability, safety and our sons like the feel of driving the cars. We've always had excellent service at Mazda in Roswell and this was no exception. Our consultant, Elijah, manager, Aaron, and finance manager, Rodrigo were all professional and helpful. More