Ocean Mazda Roswell

Friendly but long process They were very friendly in the greeting process and introducing a salesman. Sales associate wasn’t pushy at all, very down to earth. the process of s They were very friendly in the greeting process and introducing a salesman. Sales associate wasn’t pushy at all, very down to earth. the process of signing and going through the finalizing took longer than the average time to get a car. More

Overbooked and underwhelming I have my vehicles serviced by dealerships of that brand. I also made the mistake of prepaying for multiple services with Mazda, because I would break I have my vehicles serviced by dealerships of that brand. I also made the mistake of prepaying for multiple services with Mazda, because I would break that rule otherwise. Took a week and a half to get an appointment (other dealerships in the area handle same day service with no problem). Does not offer loaner vehicles or a shuttle service (other dealerships in the area offer both). Charges a ridiculous amount to detail or wash during service (other dealerships in the area detail for reasonable amounts and wash for free with service). Did not address all problems I reported with the vehicle. And even if none of that bothered me, I've lost count of how many times I've been pestered about leaving a review for the dealership on this website or that one. If you have to beg for the review, chances are it's not going to be a good one. More

Very friendly and professional Everyone was very friendly and professional. Got very positive overall impression. Would strongly recommend my friends. Got a help with MyMazda app th Everyone was very friendly and professional. Got very positive overall impression. Would strongly recommend my friends. Got a help with MyMazda app that significantly simplifies handling the service. Great job, thanks a lot! More

Lovely John was very helpful. Knew what I needed. After I got the video of the services recommendations on my car he printed a sheet telling me what all it w John was very helpful. Knew what I needed. After I got the video of the services recommendations on my car he printed a sheet telling me what all it was and gave an estimated price of it all. More

great experience Mazda of Roswell has a wonderful and friendly staff. I was greeted at the door with a pleasant hello and welcome, the store was clean and my experienc Mazda of Roswell has a wonderful and friendly staff. I was greeted at the door with a pleasant hello and welcome, the store was clean and my experience in purchasing a vehicle was honest. More

Good selection, friendly staff, happy with my deal. I found the folks at Mazda of Roswell to be easy to work with. Number of cars to select from was good and I am pleased with my deal (trade in for a n I found the folks at Mazda of Roswell to be easy to work with. Number of cars to select from was good and I am pleased with my deal (trade in for a new CX5). More

Buying a Mazda CX 5 Everyone I meet was very helpful and nice. I was able to buy the car with Israel's help in a very short period of time. No pressure. no real hagglin Everyone I meet was very helpful and nice. I was able to buy the car with Israel's help in a very short period of time. No pressure. no real haggling just good honest deallings Thanks for the great experience More

Great service I came in ready to buy a car but not desperately in need of one. Feroze was kind enough to take me out on a test drive on 2 separate occasions and tho I came in ready to buy a car but not desperately in need of one. Feroze was kind enough to take me out on a test drive on 2 separate occasions and thoroughly explained all of the different accessories and services that came with it to make sure I was getting the car I wanted. I ended up purchasing the car on my second visit back very late at night. Feroze and Anthony were both extremely kind in accommodating the late hour which was past their closing time and made the process quick and painless. After making my purchase I realized that the car did not have XM radio as I had been previously told it did. This was not an issue though because Paula made sure to get an appointment set up for me as soon as possible to come get the radio installed at no additional cost. The process as a whole was very quick and easy and the customer service was great. Thanks! More

Great dealership Great customer service. Will definitely be recommending them for car purchases. Everything from the appt booking to meeting to test drive car. Only do Great customer service. Will definitely be recommending them for car purchases. Everything from the appt booking to meeting to test drive car. Only downside is that i had to drive a hour and 30 min to dealership. More