Ocean Mazda Roswell

Very good salesman he was very consistent and determined we The salesman and the whole dealership was very professional and they try hard to put you in a car. Great dealership i would give them a 10 star if i The salesman and the whole dealership was very professional and they try hard to put you in a car. Great dealership i would give them a 10 star if i could. More

Always wonderful I love Mazda of Roswell. Not only do they take care of my car, but they have the best customer service and such a comfortable show room/waiting room. I love Mazda of Roswell. Not only do they take care of my car, but they have the best customer service and such a comfortable show room/waiting room. The renovations they did were great. See you next time! More

Buying Amazing customers service. Calm and cooperative environment. Quick and easy buying process. Will recommend this dealership to anyone. Terry answers al Amazing customers service. Calm and cooperative environment. Quick and easy buying process. Will recommend this dealership to anyone. Terry answers all our questions and concern. More

Helpful and courteous I came in for a routine service during hurricane evacuation. They were all very friendly and it did not cost me an arm and leg. Sort of wish I lived h I came in for a routine service during hurricane evacuation. They were all very friendly and it did not cost me an arm and leg. Sort of wish I lived here. More

Great experience The friendly staff, "customer-first" attitude, and professional demeanor of all involved was impressive. Louis and Bobby Mack treated me respectfully The friendly staff, "customer-first" attitude, and professional demeanor of all involved was impressive. Louis and Bobby Mack treated me respectfully, fairly, and courteously. I would recommend Mazda of Roswell to anyone looking for first-rate service and quality. More

very rude finance manager I asked the finance manger Otis what the payment differential would be between 3.49% for a pre owned or buying a new at 0%. I used a hypothetical 24K I asked the finance manger Otis what the payment differential would be between 3.49% for a pre owned or buying a new at 0%. I used a hypothetical 24K as a starting point. He started talking about LTV etc when all I wanted was to make an informed decision about weather to buy used or get a better vehicle new at the attractive financing option. He seemed exasperated at my question and when I decided to explain it visually on a piece of paper he found it condescending. A finance manager who can't answer a basic financing question. I guess he believes that if he doesn't know the answer he needs to get aggressive. I told him he lost a potential 24K sale based on his attitude, and he had the audacity to tell me that he probably wouldn't sell me a car anyway! I hope the owner of this franchise reads this, so that some retraining is done in customer service. For all reading this there are other options in Atlanta if you want to buy a Mazda. Thank goodness there are competitors that provide choices for the consumer. More

Fast and effective 10,000 mile service. Just an oil change and tire rotation. They did it quickly. It's the second time I have had them service the car, but the first ti 10,000 mile service. Just an oil change and tire rotation. They did it quickly. It's the second time I have had them service the car, but the first time I have been there since they finished the showroom. Very comfortable, with coffee and snacks. Highly recommended. More

Great service department. I brought my brothers car in to have it looked over before we drove it 600 miles to bring it to him. I really feel the service department went above a I brought my brothers car in to have it looked over before we drove it 600 miles to bring it to him. I really feel the service department went above and beyond to help us. If I owned a Mazda this is definitely the place I would bring it to. More

Great Place to Do Business Part of reviewing a car dealership comes down to how they treat you after the sale, especially when something goes wrong with the car. Since we have Part of reviewing a car dealership comes down to how they treat you after the sale, especially when something goes wrong with the car. Since we have only had the car for a week, it's difficult to give a thorough review. That being said, overall we would recommend Mazda of Roswell. Our salesman, Phil, is a nice guy and seemed fairly knowledgeable in answering questions. The finance guy, Otis, didn't push me to buy a bunch of extra things and got me through the process without tricks. I've always found that the finance department is where you usually run into red flags. Again, my review is based only on the process up to service. We did have a little interaction with the service dept., since they had to prep the car. Overall, they seem like up front guys. Time will tell, but for now, thumbs up! More

Service The touch screen was cracking on all four corners and they promptly ordered a new one we’re extremely accommodating with my schedule shuttle took me The touch screen was cracking on all four corners and they promptly ordered a new one we’re extremely accommodating with my schedule shuttle took me to work and even returned at the end of the work day-6:00 pm to take me back to get my car. Very professional and clean space. More