
Ocean Mazda Roswell
Roswell, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Stay away i called this dealership and told them about the offer I had on the table and asked if they could beat it. They said they could come well under. I ma i called this dealership and told them about the offer I had on the table and asked if they could beat it. They said they could come well under. I made sure I told them the price 3 times, it was an hour drive for me so I wanted to be sure. The offer sheet came out and they were 1,700 more than the current offer. So obviously I was upset and want to let everyone know to stay clear of this dealership. They were the highest price off the 4 I dealt with for the same exact car. More
Awesome service My wife recently purchased a new Mazda 3 from Mazda of Roswell. About two weeks later, she scraped the passenger side wheel rims on a curb. I contacte My wife recently purchased a new Mazda 3 from Mazda of Roswell. About two weeks later, she scraped the passenger side wheel rims on a curb. I contacted Aaron Gillison at the dealership, and he arranged for her to bring the vehicle in so that the 'wheel guy' could look at it. Both rims were pretty scuffed up, but after the wheel guy had performed his magic, both wheels look like new. You actually can't tell that there was ever any damage. Awesome service from a great dealership. More
1st time Mazda owner I had the pleasure of working with sales associate Aaron Gillison. Aaron was informative, helpful and understanding to the type of car I was looking I had the pleasure of working with sales associate Aaron Gillison. Aaron was informative, helpful and understanding to the type of car I was looking for. Granted, I am a female who knows little about cars, this was my 1st time buying a car in my name, and was literally going in clueless. However, Aaron took his time in figuring out what kind of car will suit me best. Kudos to Aaron for being so patient with me! Thanks to Aaron, I am now a proud owner of a Mazda CX-5, that I now have the pleasure of calling Zoey ;) More
Excellent service I received excellent service and great car. Deray Kelley really was patient and showed me that he is not just looking for a deal. He was professional I received excellent service and great car. Deray Kelley really was patient and showed me that he is not just looking for a deal. He was professional and made the process extremely smooth. More
Excellent, no hassle experience. All people involved in the purchase of my vehicle literally bent over backwards to make sure I got the absolute best deal, given my circumstances. I c All people involved in the purchase of my vehicle literally bent over backwards to make sure I got the absolute best deal, given my circumstances. I came in with a prepproved auto loan offer already and they had no qualms matching then slightly beating the offer I had received. I was not able to qualify for the Mazda financing discount, so they dropped the price of the car without me even having to ask, or haggle. All savings totalled close to 3000$ off the sticker price. More
Great experience This is the second time we have used Mazda of Roswell and Aaron, once again a wonderful experience! I highly recommend this dealiership to anyone wh This is the second time we have used Mazda of Roswell and Aaron, once again a wonderful experience! I highly recommend this dealiership to anyone who is looking for a Mazda. More
Excellent The staff was very professional sales and F&I. Everything was great (price, financing, service, people).. I'll be back again for sure. Thank you =) The staff was very professional sales and F&I. Everything was great (price, financing, service, people).. I'll be back again for sure. Thank you =) More
Blown Away My experience started with a general search for my "Mid Life Crisis convertible". After recieving pretty poor service in the area from other dealers, My experience started with a general search for my "Mid Life Crisis convertible". After recieving pretty poor service in the area from other dealers, my expectations were very low. How ever, I found a unit on line and tried the chat option they offered. The young lady answered all of my questions, so I made an appointment and came in. I was greeted by the sales person who informed me that he would be assigned to help. (Anthony). Test drive A. Product Knowledge A. Customer Service A. I was Blown away. So I then met the managers and the good (GREAT) service continued. They offered me a great price and aggressive financing. I asked if they would allow me time to have my son, to come by and check out the car. He did and I was then ready to purchase. They blew me away with the friendly attitude a service. F&I. When it was time to sign papers and make decisions on warranty, I again was given great servivce. Quick and painless. Again, I was blown away. So I began to look for the other shoe to drop. This was too easy. Sunday I noticed an issue with the car, and called the store Monday. This was a used car and they had no obligation to help me. However, I spoke to another manager, and again was told to bring the car by and they would take care of me. Blown away again. Tuesday, I was contacted by Anthony to see if I could bring the car in to have the car serviced. I was greated by smiles in the service dept, taken back to work and picked up by a very nice driver, and the repair was complete. Anthony met me to make sure evrything was fine. Who does this. Not sure if this is a family business, but it feels like that. Anthony is awesome and is obviously backed up by a great team of managers and service pros. I was blown away More
Will never buy a car here again I contacted Mazda of Roswell to see if they would match a price quote I had received from Hennessy Mazda after visiting the U.S. News Best Price Progr I contacted Mazda of Roswell to see if they would match a price quote I had received from Hennessy Mazda after visiting the U.S. News Best Price Program. Their "client advisor" responded and said they would meet or beat that price. I asked for a specific number and the response was (quote): "I spoke with my sales manager we going to match the price that you gave me the $29,565 quoted from hennessey, and also the $1,000 loyalty that you recieved from Mazda which will bring you to $28,565. Just bring the letter they sent to you in the mail, and we can get everything taken care of. Do you have time to come out today @ 2:00, or 4:30 so we can work this deal for you?" My wife and I went down and the "sales advisor" who had set up the appointment immediately turned us over to someone else and disappeared. We test drove the vehicle we liked, and were ready to buy but the sales manager's figures started at $500 more than had been quoted. I was told that I was trying to 'stack' rebates. I said all I wanted were the terms that they had agreed to via e-mail. After another wait, the sales manager came back with the dealer invoice with MSRP and tried to convince me that I was being unreasonable and that his boss didn't even want to sell us the car that cheap, etc. I asked why the "client advisor" had told us that he (the sales manager) had initially approved the numbers, and insisted on the original price that had led us to go down there. He then stood up and stuck out his hand and said, "Have a nice evening". He probably expected us to buckle or at least compromise after having spent several hours there, but we got up and left and told them we would be mentioning them to Dealer Rater. And so we have. I will note that I purchased a Mazda3 from this dealership around 2005, and a Mazda3 from Rick Case in Duluth in 2010, and purchased the CX-9 this Valentine's Day at Hennessy Mazda at the price Mazda of Roswell said they'd match in order to get us on the lot but then refused to honor. We will not be returning here. More
Would've bought my car here if the price was right. Deray was very knowledgeable and easy to work with. When it came to looking at cars there was zero pressure. The staff was very friendly and eager t Deray was very knowledgeable and easy to work with. When it came to looking at cars there was zero pressure. The staff was very friendly and eager to assist in sharing information about the vehicle I was considering. I would have purchased from him, but we were having difficulty getting the price where I wanted it. Other than that, I will be bringing my car here to get serviced. More