Ocean Mazda Roswell

Keith Thomas, Joe Stabile, and his supervisor made my CX9 purchase sweatless. It was a seamless, no pressure, transparent and courteous experience. Keith's spirit sets you at ease. His patient manner disa purchase sweatless. It was a seamless, no pressure, transparent and courteous experience. Keith's spirit sets you at ease. His patient manner disarms every impulse to distrust by answering every question transparently, no matter how many you have. I wish I could remember everyone's names that I met that day; sadly, I do not recall them all but I appreciate everyone single one of them for working on my deal - - even those who just stopped by to say hello and to offer me something to drink. Very personable and hospitable place - - not something you see or expect from a car dealership. This is my 3rd Mazda purchase. Mazda puts out a great product. Mazda of Roswell is staffed with great people. I highly recommend Keith Thomas for your purchase. More

I purchased my fourth brand New Mazda since 2007 ! ,never had any problem with this dealership until now when i bought the CX-5 2014, you have to be very carefull when you buying the car and check very well had any problem with this dealership until now when i bought the CX-5 2014, you have to be very carefull when you buying the car and check very well the sticker on the car,because what is on the car dosnt have to be included.At least the salles person should tell you about it ! After i purchased the car they started removed the all season mats,all season trunk mats,cross bar railing from the roof and i ask why ,they just told me that wasnt included ! Anyway i purchased them anyway and spent another over $300. The car was bouncing and they said should be fine ,that is just because the car stayed on same spot for a while, i droved over 1000 mile and is the same,had to visit the service already 3 times and the result is still not solved. For the 6years i drove to the dealership for any maitance over 20 miles each way and now i just have one question for my self, WHY ? That was the worst buying experience in my life they even ad to my contract extended warranty for over $1800 without telling me and the service ? No reason to drive there anymore. Im sorry for my self because i trusted them for 6years so i believed im value customer for them but i guess im not! PS: even right after the service i relized some scratch on my car what i told the Mr. Mason and i just got answer: i do not know how that can happen !!! So why bother! More

Hi, everyone was very friendly and helpful in the purchase of my new Mazda. I told them upfront what I was trying to do and where I stood financially and they came back after running the numbers and purchase of my new Mazda. I told them upfront what I was trying to do and where I stood financially and they came back after running the numbers and financing one time and we made a deal. No messing around with can you pay this price or can you go up to this or any of that nonsense. They simply showed me what was possible for the vehicle I was buying and they got the number to a payment I told them I was comfortable making from the very beginning. No hassle, no headaches. We got to talking about Kansas basketball and KC Chiefs football as though we had know each other for ages. I'll be bringing a friend to visit them soon for his new car purchase. Regards, Shannon More

Aaron was very helpful with my car buying process. I contacted him via the Mazda of Roswell website to request a quote for the vehicle I was interested in, and he gave me his best price up front that be contacted him via the Mazda of Roswell website to request a quote for the vehicle I was interested in, and he gave me his best price up front that beat the other dealers I contacted. I went on a test drive with him, and his knowledge of the vehicle was unmatched because he has clearly spent a lot of time with these cars and owned a few himself. When someone believes in what they're selling enough to buy one, that goes a long way! I did have to wait a bit when I first got to the dealer for my appointment, but everyone else was helpful and the dealership itself is very nice and clean. Overall, it was a great experience and nothing like the horrible "stealership" stories you always hear about. More

Came in on a Sunday. Greeted with timeliness. Dan's service and advice was very good to get us in the vehicle of choice, cx-5. The finance department, Joseph, was great. Got us in and out in no time. D service and advice was very good to get us in the vehicle of choice, cx-5. The finance department, Joseph, was great. Got us in and out in no time. Didn't try to push more sales on us. Had an issue with the back seat, but they scheduled an appointment and took care of it, no waiting. As soon as I arrived, greeted, and vehicle taken care of. First time Mazda buyer, so far very pleased. Would recommend them to everyone. Thanks for the pleasant experience. More

I would have ranked it higher... if your scale would allow. I love my Mazda and love the crew at the Mazda of Roswell, especially Jonathan H. and Brandon Y. at the Service Department; you are fantastic allow. I love my Mazda and love the crew at the Mazda of Roswell, especially Jonathan H. and Brandon Y. at the Service Department; you are fantastic people who show lots of love and care for what you do. Thank you for being there for us. More

I came to Mazda of Roswell looking for a new car. My Fiancee and I had just had our car totaled and needed a car. I had read about Mazdas online through various websites and heard about them through wor Fiancee and I had just had our car totaled and needed a car. I had read about Mazdas online through various websites and heard about them through word of mouth with Friends and co workers who owned them and everyone was giving them positive reviews. I first went to Jim Ellis in Marietta because it was close to home but I Did not like my experience their. They kept pushing me to buy a car that I didn't want, with options that I didn't need. I had a payment range I wanted to stay in and they where trying to exceed it by $100 dollars more a month. So I came to Mazda of Roswell and let me tell you It was the most wonderful experience I have had car shopping in a Long time. Dan met me and my Fiancee on the lot with a handshake and a smile. He greeted us as though we where friends and not a customers. He took my Fiancee and Myself inside of the dealership and asked us questions, lots of them. He wanted to know everything about why we needed a car, what we where looking for in a car, and what type of car we where looking for. He took us out on the lot and showed us several vehicles based on the info we gave him. He let us test drive the cars to get a feel for them, answering questions the whole way with a nice kind of professionalism. In the end we settled on a CX9 as it gave us the size, space, and versatility we needed for our family. He introduced us to Keith Thomas, Brandon Young in service, and even the owner. I would truely like to thank all of them for helping out with our car purchase and I would recommend them to anyone who was looking to buy a car, especially a Mazda. More

Had sereval issues with my CX-9 Mazda . Had to leave my SUV over the weekend and needed a loaner , with advice from the services guys they told me to call Mazda USA and got a free loaner till my SUV was re SUV over the weekend and needed a loaner , with advice from the services guys they told me to call Mazda USA and got a free loaner till my SUV was ready . Brandon , Jonthan made sure my Mazda was ready for Monday pick up . I bought my Mazda in DelRay Beach Florida and the service dose not come close to Roswell , what ever your paying your customer service guys is not enough . Will get my next auto from Roswell Mazda . More

I purchased a used Miata in 2012 as a third vehicle and have been getting it serviced by Roswell Mazda ever since. I've had problems with other dealership's service in the past which often will drive me c have been getting it serviced by Roswell Mazda ever since. I've had problems with other dealership's service in the past which often will drive me completely away from the brand. However, at Rowell Mazda, the opposite has occurred. All of the service guys have been extremely helpful, knowledgeable, and easy to deal with, to the point that I am seriously considering trading in my Toyota for another Mazda just so I can deal exclusively with the service guys at Roswell Mazda for all my car issues. Keep up the great work. Kudos to the entire service team and the service manager at Roswell Mazda. -Brent Reece More