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Ocean Mazda Roswell

Roswell, GA

4.6
3,800 Reviews

11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,800 reviews

December 23, 2013

Hi, everyone was very friendly and helpful in the purchase of my new Mazda. I told them upfront what I was trying to do and where I stood financially and they came back after running the numbers and More

by schannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon, Aaron Gillison Jr
December 14, 2013

Aaron was very helpful with my car buying process. I contacted him via the Mazda of Roswell website to request a quote for the vehicle I was interested in, and he gave me his best price up front that be More

by hombre44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
December 08, 2013

Came in on a Sunday. Greeted with timeliness. Dan's service and advice was very good to get us in the vehicle of choice, cx-5. The finance department, Joseph, was great. Got us in and out in no time. D More

by JamesWanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 30, 2013

I would have ranked it higher... if your scale would allow. I love my Mazda and love the crew at the Mazda of Roswell, especially Jonathan H. and Brandon Y. at the Service Department; you are fantastic More

by sokolic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Young
September 21, 2013

I came to Mazda of Roswell looking for a new car. My Fiancee and I had just had our car totaled and needed a car. I had read about Mazdas online through various websites and heard about them through wor More

by TheFamily007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Young
August 20, 2013

Had sereval issues with my CX-9 Mazda . Had to leave my SUV over the weekend and needed a loaner , with advice from the services guys they told me to call Mazda USA and got a free loaner till my SUV was re More

by mazda3265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Young
August 19, 2013

I was in the market to buy a new Mazda 6 sport 2014 model. I got a quote from a rival dealer, and Mazda of Roswell said they would at least match the price. The amount of time I spent there filling o More

by markheilbrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrance (not responsible for my experience)
Aug 26, 2013 -

Ocean Mazda Roswell responded

I am sorry for your experience. As we discussed when I contacted you I can not find any record of this interaction. Since we did not actually submit you to Mazda they may have been addressing the fact that you were a first time buyer which normally disqualifies you from the incentivised financing program. If you were taking a rebate that could not be combined with the incentivised financing you would have had the choice to take either promotion based on your preference. As you stated to me we were the lower price but you would have still been able to decide. I wish you would have contacted me as I am the representative for the TrueCar program. I am familiar with the pricing you have received and the programs used. Often the normal sales people are not familiar with this and it can lead to confusion at the pricing stage. My goal in the Internet department is to streamline the process and make the experience quick and easy versus the normal long drawn out back and forth customers are used to in the showroom. I hope if you are in the market for a new vehicle in the future you will contact me directly. We are also the cheapest Mazda in town regarding service and I hope you will still consider coming here for your service needs if we are close to you.

August 12, 2013

I purchased a used Miata in 2012 as a third vehicle and have been getting it serviced by Roswell Mazda ever since. I've had problems with other dealership's service in the past which often will drive me c More

by breece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in service shop, Brandon Young
June 18, 2013

I bought a Mazda 6 from Mazda of Roswell and dealt with I bought a Mazda 6 from Mazda of Roswell and dealt with Aaron Gillison. Aaron was very clear in his communication, honest about what he could do fo More

by suebhumphries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Humphries, Aaron Gillison Jr
June 14, 2013

Priced a Mazda 3 0n may 11,2013. Price was excellent,wanted to leave a small deposit to hold car until I could get my own financing. This was unexceptable had to put down 1000.00,which I did. More

by nnelg
Customer Service
Friendliness
Price
Recommend Dealer
No
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