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Ocean Mazda Roswell

Roswell, GA

4.5
3,806 Reviews

11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,806 reviews

April 11, 2025

Phil, Paula and Walt were amazing, professional and knowledgeable 10 out of 10 customer service! More

by Shan31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Alvim, Paula Thompson, Walt Jackson
April 09, 2025

After leaving four messages for someone to call to schedule an appointment, I finally got that appointment through Mazda USA. The telephone system and customer service are nightmares. More

by fredbrown15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Gillison Jr, Nicholas Carrara, Franly Machado
Apr 09, 2025 -

Ocean Mazda Roswell responded

Thank you very much for sharing this. I wish I could say this is my first time hearing this. What i can say is changes were made as recently as yesterday with our new phone system and service has some new great things starting as soon as tomorrow that should alleviate these types of concerns. That being said please feel free to reach out to me directly in the future. Franly and I are not adverse to helping you personally with anything from scheduling a service to purchasing a car or even following up on tag/title questions. Everyone here is either willing to help you personally or trained to get you with the people who can. Franly and I would love to meet with you when you arrive so you can put faces to the names...

March 29, 2025

Ladaezjsh was condescending and rude. She continually interrupted me and seemed to think it was funny that the dealership either entirely lost my credit app- along with all my confidenti More

by Big nope for me.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ladaezjah Warrens
March 25, 2025

We would like to thank Andrii and Ocean Mazda for making trading cars such an enjoyable experience. Everyone was so nice and friendly and we got a deal we were very pleased with. Next time we trade cars, Oc More

by rexaponder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanthony Mitchell, Paula Thompson, Tytiana Sewell, Niyata Cummings, Andrii Bondarenko, Michelle Wilson
March 21, 2025

Provided excellent customer service without being too pushing and making everything about the sale. Wanted me to get vehicle I wanted. More

by andyyehengdang
Recommend Dealer
Yes
Employees Worked With
Phillip Alvim, Andrii Bondarenko
March 13, 2025

I had a great experience here and love my new car! I highly recommend Ocean Mazda. More

by wood5184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Safdie, Walt Jackson
March 12, 2025

Tammie was extremely helpful and fun to work with in finding me a preowned CX5 after my previous one was totaled. She was very sympathetic of the situation and kept the stress of car shopping very low! More

by joemfuga14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammie Sullivan
March 08, 2025

Andrii was awesome. He was very informative, knowledgeable and facilitated getting accurate and meaningful data to me for my final decision. The dealership seamlessly so More

by Brent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Safdie, Andrii Bondarenko
March 04, 2025

Easy to get ahold of. Worked with me very well as I was buying from out of state. Everything was simple and straight forward More

by seanspady117
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bahar Hamidizadeh, Andrii Bondarenko
Mar 04, 2025 -

Ocean Mazda Roswell responded

We're delighted to hear that your out-of-state purchase experience was smooth and straightforward with Mazda of Roswell. Thank you for choosing us, and we hope you're enjoying your new vehicle!

February 27, 2025

More attentive, personal, and caring by far than the typical dealer experience. It was an enjoyable and positive experience with the knowledgeable and friendly staff. More

by nanwebblmt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr, Louis Safdie, Deanthony Mitchell, Paula Thompson, Bahar Hamidizadeh
Feb 28, 2025 -

Ocean Mazda Roswell responded

We're delighted to hear that you had such a positive experience with our team at Mazda of Roswell! Thank you for highlighting the attentiveness and care from our staff. We appreciate your feedback and look forward to serving you again in the future!

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