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Ocean Mazda Roswell - Service Center

Roswell, GA

4.0
949 Reviews

949 Reviews of Ocean Mazda Roswell - Service Center

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December 23, 2020

Always have been happy with Mazda of Roswell and the services and pricing. Standard oil change and tire rotation on my MX5 this visit. I typically use a competitor for both. Went with Mazda of Roswell More

by EDAESCHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of employee involvement? Wife made appointment and paid for services.
Dec 23, 2020 -

Ocean Mazda Roswell responded

We appreciate your honesty, Evan. We always aim to deliver a 5-star experience and we're sorry we fell short on your visit. We hope you reach out with any further questions.

December 19, 2020

First off customer service is excellent. They always want to make all your needs to meet your expectations. My sells rep. Mr. Richardson made sure I was happy and gave me everything I wanted. Thanks again Ma More

by TOSHADXN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 21, 2020 -

Ocean Mazda Roswell responded

Thank you for your review! Mr. Richardson and our team appreciate your review, and look forward to seeing you next time at Mazda of Roswell!

December 19, 2020

John was absolutely great in having the manager troubleshoot the issue I was having. I can’t say enough good things about Mazda of Roswell. More

by PNTHOMPSON614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney, Charlie Maldonado
Dec 21, 2020 -

Ocean Mazda Roswell responded

Thank you for recommending John at Mazda of Roswell! See you next time!

Feb 24, 2021 -

PNTHOMPSON614 responded

I also meant to say yes to recommending!

December 17, 2020

Service is always handled cheerfully and exactly to my specifications. They thoroughly explain everything and always deliver the car when promised. Very happy to always bring my car here - the service i More

by LovemyMazda3!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 18, 2020 -

Ocean Mazda Roswell responded

Thank you for trusting the Mazda of Roswell team with your vehicle's service needs! We're grateful for your business and look forward to your next visit with us!

December 15, 2020

Timely and professional service. One recommendation - The washing can be integrated with the service. Waiting area amenities are good. My car feels fresh after the service More

by sujoy bhandari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 15, 2020 -

Ocean Mazda Roswell responded

Thank you for your great review, Sujoy! We'll be sure to share your feedback with the team. We hope to see you again soon at Mazda of Roswell.

December 13, 2020

Have been very pleased with this dealership. They always give great service and John is phenomenal. This time they suggested changing out my wiper blades and unfortunately I realized afterwards that my son More

by Bhabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 14, 2020 -

Ocean Mazda Roswell responded

Thank you for being a Mazda of Roswell customer! We're grateful for your support and look forward to your next visit with us!

December 10, 2020

Mazda of Roswell always has excellent customer service and they are always so quick. It’s not a hassle as it is has been at other dealerships. They really care about their customers and ensuring that I ha More

by KAUMAN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 10, 2020 -

Ocean Mazda Roswell responded

Thank you for the kind review of our team! We're so grateful to have you as a Mazda of Roswell customer and look forward to your next visit with us!

December 10, 2020

Everything was done on time. The appointment meant something. I was in and out as promised. Service was properly performed. I will be back if my car needs servicing. More

by mikec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 11, 2020 -

Ocean Mazda Roswell responded

We're so happy to hear this! Thank you for your business and we'll see you next time here at Mazda of Roswell!

December 08, 2020

Very professional and knowledgeable service. Kept me informed of all issues I may have with my car by sending me a video and explaining in the video the problem. The only issue I had was that the loane More

by Elangr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Henslee
Dec 09, 2020 -

Ocean Mazda Roswell responded

Thank you for your 5-star review! We will be addressing your feedback with our team in an effort to improve the service we provide to our customers moving forward. See you next time at Mazda of Roswell!

December 05, 2020

Service staff is always helpful and accurate in the repairs. Prices charged reflect estimates and I haven't paid for any items that may have been a result of prior work. I'm very pleased with the dea More

by donna.crowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 07, 2020 -

Ocean Mazda Roswell responded

Hi Donna, thank you for taking the time to share your honest review of our service team at Mazda of Roswell! We appreciate your business and look forward to working with you next time!

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