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Ocean Mazda Roswell - Service Center

Roswell, GA

4.0
949 Reviews

949 Reviews of Ocean Mazda Roswell - Service Center

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December 03, 2020

John made my service appointment easy and flawless as it should be. I was looking at a couple of cars while waiting for mines to be done. Sales department was very disappointing no one asked if I needed any More

by Zgarcia0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 04, 2020 -

Ocean Mazda Roswell responded

Thank you for your honest feedback! Let us know how we can assist you with further service needs! See you at your next appointment at Mazda of Roswell!

December 02, 2020

Friendly service people, completed work in a timely manner. Willing to provide a loaner so I could run errands rather than sit there for two hours. More

by karenmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney, Chris Bourlakis
Dec 03, 2020 -

Ocean Mazda Roswell responded

Hi Karen, thank you for taking the time to share your experience working with our service team at Mazda of Roswell! See you next time!

December 02, 2020

Great experience start to finish. It was easy to schedule service via the website. I received a prompt welcome & the service was handle quickly & everyone was friendly. More

by KEVENPOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 03, 2020 -

Ocean Mazda Roswell responded

Thank you for trusting our service team at Mazda of Roswell, Keven! Let us know when you're ready for your next appointment!

November 29, 2020

Washer fluid not replenished and was showing low as I drive out from the dealership and no complimentary car wash . Invoice showed my fluids were all topped . More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Carney
Dec 14, 2020 -

Ocean Mazda Roswell responded

Hi Kris, thank you for bringing this to my attention. We apologize we didn't earn your 5-stars, and hope to work with you on improving your experience going further. Feel free to reach out at your earliest convenience. Thanks, Aaron Gillison - Internet Director - 470-264-6474

November 28, 2020

I bought my 2011 Mazda CX-9 from Mazda of Roswell when it was new and continue to bring it back for service despite living in Marietta. The staff is very helpful and knowledgeable and does not push unnece More

by JKREYNOLDSONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Nov 30, 2020 -

Ocean Mazda Roswell responded

Thank you for being a Mazda of Roswell customer! We're thankful for your business, and we look forward to your next visit!

November 26, 2020

John always takes great care of my CX-9. I love the professionalism at Mazda of Roswell. It’s the best place to have one’s Mazda serviced. More

by PNTHOMPSON614
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Carney
Nov 30, 2020 -

Ocean Mazda Roswell responded

This review just made our day - we can't wait to share it with John! Thank you for being a Mazda of Roswell customer! We'll see you next time!

November 25, 2020

Everyone very polite and helpful. Reviewed recommendations for my mazda and there was no pressure to do all of them. I would highly recommend this dealership to anyone. I'm sorry I don't remem More

by lunelaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Nov 30, 2020 -

Ocean Mazda Roswell responded

Thank you for recommending our team at Mazda of Roswell! We appreciate your business!

November 22, 2020

Always a great experience at Mazda Roswell! Service department does a really good job at making you feel welcome. Service was perfect and the CX-5 got a quick wash while there. More

by A.o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Thomas Kunz, Charlie Maldonado, Shayne Henslee, Julia Noelle, Peyton Bergman, Mike Wilson, Dustin D'Amico, Ines Duarte
Nov 23, 2020 -

Ocean Mazda Roswell responded

Thank you for your review! We're so happy to hear that our service team at Mazda of Roswell worked hard during your recent visit! See you next time!

November 22, 2020

Excellent customer service.. John in service was awesome. I appreciate everything. I needed a key fob and to make sure everything was good on the car. John also made sure my service was updated. More

by BBUNNY1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Nov 23, 2020 -

Ocean Mazda Roswell responded

Thank you for your kind words! We're so happy to hear that John got you back on the road safely at Mazda of Roswell! Our team looks forward to your next visit!

November 19, 2020

First time in at Service and Parts Depts. Ricky was incredibly helpful (I even ended up buying a rubber cargo mat and he arranged to have installed for me!!), and Charlie helped coordinate having my ne More

by laurendtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie, Jackson Sentell
Nov 19, 2020 -

Ocean Mazda Roswell responded

Hi Lauren, thank you for visiting Mazda of Roswell! We're so happy to hear that Ricky and Charlie earned your 5-stars during your service visit! See you next time!

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