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Ocean Mazda Roswell - Service Center

Roswell, GA

4.0
949 Reviews

949 Reviews of Ocean Mazda Roswell - Service Center

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August 28, 2020

Employees were great. Unfortunately it took 2 hours to get a replacement key which is ridiculous . I don’t know if my order got lost or if the service dept is severely under staffed. More

by rzerbejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 27, 2020

My 1st experience at Mazda at Roswell was excellent. Julia greeted me and was very friendly , professional, and knowledgeable. They were very thorough and the Service was reasonably priced. I’d recomme More

by Gbschmidty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia- the only person I dealt with gets 5 stars!
August 26, 2020

Nick was super helpful and the service was on time and done correctly. The waiting area was clean and comfortable. I would recommend to anyone. More

by slade.shiflet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

I brought my car in because of a check engine light and the service department had the car for about 3 weeks. When the car went into service i had a full tank of gas. When I received my Cx-5 back the tank More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Carrara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Mack
Oct 15, 2020 -

Ocean Mazda Roswell responded

Carol, Thank you for your review. We will look into this issue further and sorry for any inconvenience.

August 25, 2020

Easy And quick drop off, they did the regular service and emissions test without scheduling it in advance. Good service time and kind people. Recommended More

by PRBARTINGALE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia, 5 stars
August 25, 2020

Great service! Julia was very thorough in the service performed on my care and also gave me some tips about the car that I didn’t know. More

by msmith1844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
August 24, 2020

I'm new to Mazda and so far so good. I've had a few minor things that have required attention and the service department has been AWESOME! More

by rmersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
August 23, 2020

Excellent Service! The 2014 is driving much better since Coolant Service. Thanks got being flexible with offering Saturday service. John met me at the door. More

by KSGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney
August 23, 2020

The service and the experience at Mazda of Roswell was excellent and when it is time to purchase a vehicle I will be using them More

by Jwhite23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Maldonado
August 21, 2020

I was in touch with Julia to get my mazda3 serviced. She was very professional and polite on the phone and in person when I came to get the service done. No problems; very happy with the touch-ups! More

by ccg0016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
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