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Ocean Mazda Roswell - Service Center

Roswell, GA

4.0
949 Reviews

949 Reviews of Ocean Mazda Roswell - Service Center

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June 26, 2020

Absolutely top notch customer service from start to finish. Nick and the other service worker were so nice and very helpful. I completely forgot a literal bag of trash in trunk (all day, I am SO sorry) More

by heather.elyse1010
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Thomas Kunz, Charlie Maldonado, Shayne Henslee, Drake Denham, Peyton Bergman, Mike Wilson, Dustin D'Amico
June 26, 2020

Courteous and in a unprecedented time they are all taking the proper steps for everyone’s safety. However, not all customers are, which Can be unnerving. More

by Krod1215
Recommend Dealer
Yes
Employees Worked With
Drake Denham
June 26, 2020

Consistently excellent customer service. We were kept up to date on the process and pricing of our repairs. We will continue to use Mazda of Roswell for our needs. More

by cmschul1
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney
June 25, 2020

Excellent service Nicholas Carrara is very professional and friendly. He explained what had to be done and service was done in specified time frame. Comfortable waiting More

by Kathleenlowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

This dealer is very attuned to your needs..They always help guide you intiothdcright car with minimal pressure and lots of patience .Service is responsive and helpful More

by Alansd
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Farber, Thomas Kunz, Charlie Maldonado, Shayne Henslee, Drake Denham, Peyton Bergman, Mike Wilson, Dustin D'Amico
June 25, 2020

Service is for my daughters car. Appreciate knowing she is taken care of as I cannot be there all of the time. She has to come from out of town for service More

by DAVIDLEEBMW1
Recommend Dealer
Yes
Employees Worked With
June 25, 2020

It’s a great dealership. I bought my car from them and have always had my services there. The staff are great. I had a service in May this year and was disappointed to see that no staff were wearing masks More

by Elaine Lord
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Drake Denham
June 25, 2020

Service was awesome! Went out of their to help me. Very impressed with Mazda and they work together to help costumers. Thanks again for helping me out More

by klopez92490
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Took my new car in to have a hitch installed, (part of purchase deal). At some point during the service a fair size scratch in the left back panel occurred. I found the scratch when I was placing items ba More

by BMA752
Recommend Dealer
No
Employees Worked With
Other Employees : Drake Denham
Jun 25, 2020 -

Ocean Mazda Roswell responded

Thank you for leaving us the review. We apologize that this has tarnished our otherwise good deal. In reviewing our security cameras we did not find anytime where the scratch could have occured. That does mean either it happened prior to arrival or while it was at the hitch install location. They said it was there when they received the car but we wanted to do our best to help you since the car is brand new and we value your business. If the repair is still unsatisfactory I would love to review it and see what we can do to assist further. Please let us know if we can help any.

June 25, 2020

Came for an Apple Car Play upgrade. Service was great. He was friendly, helpful and service was done while I waited. Very happy with it. More

by GGMANLEY
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Carney
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