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Ocean Mazda Roswell - Service Center

Roswell, GA

4.0
949 Reviews

949 Reviews of Ocean Mazda Roswell - Service Center

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January 14, 2020

Great service!Quick turnaround on oil change!John gave Great service! Quick turnaround on oil change! John gave me all available discount coupons and replaced the damaged oil pan plug.John was very cour More

by BUTCH.WHITEAKER
Recommend Dealer
Yes
Employees Worked With
Johnathan Mayfield
January 12, 2020

Mazda of Roswell made my Car-finding & purchase experience easier & more pleasant than every other dealership. They continued the 5-star treatment with my service appointments. More

by JOANNE D
Recommend Dealer
Yes
Employees Worked With
Phillip Alvim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Noelle - Service
January 11, 2020

Recall on airbags. The customer service my husband and I received at the Mazda dealership was quite good. We were comfortable in the waiting area while our car was bein More

by alphajudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

Julia was very helpful in making my service experience seamless. Explained everything and made sure I was comfortable in the seating area or whether I need an office to work in. Appreciated her excellent More

by micathibbert
Recommend Dealer
Yes
Employees Worked With
Julia
January 11, 2020

Awesome customer service ... they are very respectful of your time and your vehicle! They provide on time service, and detailed information of the work completed. More

by RoswellFan
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake
January 04, 2020

Service personnel were efficient friendly and courteous. Couldn’t have been happier the entire staff was kind knowledgeable and timely I left knowing that my car was thoroughly checked so I would have no mor More

by JFERDI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

Warranty dash screen , wiper recall svc and brakes Screen had an internal crack. Worked with Nicholas. He was very nice . Had warranty svc performed on screen and recall wiper motor replaced. Also had More

by boldgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Great Service I’ve had my truck serviced at multiple Cadillac dealers and no one was able to catch that I need motor mounts and have a slow leak in my power steerin More

by daonehld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Maldonado
December 31, 2019

Quote not honored I took my CX-9 there twice. Both times they charged a $130 diagnostic fee that DID NOT apply to the repairs even though I had the work done. I’ve neve More

by PEPITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Maldonado
Jan 15, 2020 -

Ocean Mazda Roswell responded

I apologize for the misunderstanding. I know the quote you received was very clear about the cost of the repair which is why you tried to clarify so many times. The representative you were speaking with did not understand the question/cost. However I have spoken with the service manager and he has agreed to do the other injectors at cost should you need/want to replace them as well. Please let us know if we can assist you further in the future.

December 31, 2019

Great service The service was quick, courteous, and well done. I also appreciate the recommendation to do a tire rotation along with my oil change, so I don't ha More

by Jathomasuga
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Baker
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