Ocean Mazda Roswell - Service Center

Great Service Pleasant experience..very economical as well. Even though I was late getting in. The team did a good job of turning it around quickly. Definitely will Pleasant experience..very economical as well. Even though I was late getting in. The team did a good job of turning it around quickly. Definitely will continue to use this service center. More

Excellent service experience on my 2018 CX-Hatchback by Connor and his team. Was able to work in their cool lounge while I waited. Appreciate their efficiency and ho experience on my 2018 CX-Hatchback by Connor and his team. Was able to work in their cool lounge while I waited. Appreciate their efficiency and honestly in doing only what needs to be done. More

Excellent customer service! I highly recommend Mazda of Roswell for you auto needs! I’ve been a customer for 6 years now and have always had the best experiences, whether it’s bu I highly recommend Mazda of Roswell for you auto needs! I’ve been a customer for 6 years now and have always had the best experiences, whether it’s buying a car or getting it serviced! Their whole team is there to help you out. More

First service Very simple to book service. No waiting and ready to go. Took about 45 minutes. Sat in comfortable lounge. Couldn’t be better. Definitely recommend. Very simple to book service. No waiting and ready to go. Took about 45 minutes. Sat in comfortable lounge. Couldn’t be better. Definitely recommend. More

Above and beyond Mazda of Roswell were able to service in less time than what they committed for! I also appreciate the way the status was provided about my vehicle an Mazda of Roswell were able to service in less time than what they committed for! I also appreciate the way the status was provided about my vehicle and also the friendliness attitude of the employees. More

Completed 3 recalls This dealership is very clean and the staff super friendly. I was able to get a free loaner car while my car was getting worked on This dealership is very clean and the staff super friendly. I was able to get a free loaner car while my car was getting worked on More

Check engine My check engine light came on and I needed to get it looked at before my weekend trip. The guys always take care of me and fit me in to their schedule My check engine light came on and I needed to get it looked at before my weekend trip. The guys always take care of me and fit me in to their schedule. The issue turned out to me a gas cap issue caused by the emission test (not done by Mazda of Roswell). They resolved the issue and didn’t charge me. I appreciated their effort and customer service! More

Prompt service, great people I brought my 2018 Mazda CX-5 in for a software recall. The service rep took my car in at my exact appointment time and then showed me the facilities a I brought my 2018 Mazda CX-5 in for a software recall. The service rep took my car in at my exact appointment time and then showed me the facilities available while I was waiting. He said the car would be ready in less than an hour and it was ready in less than 30 minutes. I was very happy with the people, the service, and the facility. although I purchased my car elsewhere, I always try to have it serviced at Mazda of Roswell. They are very professional and courteous. I wish I could recall the young service Representatives name but I can't. And I'm not near my paperwork to look it up. He was very professional and I enjoyed working with him. In order to finish the survey, I had to select a name so I selected Nicholas but you should look at the service order to see who was my service rep that day. He was great. More

I hate being lied to I had an appointment at 9:00 am. for a routine oil change. I dropped the car off the night before. When I got to the dealer to get my car at 5:00 pm, I had an appointment at 9:00 am. for a routine oil change. I dropped the car off the night before. When I got to the dealer to get my car at 5:00 pm, I was lied to and told they would need to locate my keys. Turns out, my oil change had not even been started. Rather than being honest with me, the girl lied and said she she didn’t know where my keys are. The service manager was very helpful. He apologized and was very nice. More