Ocean Subaru of Fullerton - Service Center

Always willing to help and answer any questions. I love my Fullerton dealership service department and staff . Keep up the great customer service. I love my Fullerton dealership service department and staff . Keep up the great customer service. More

Customer service got my car in and out with ease. The people there are always kind and helpful. The people there are always kind and helpful. More

Kasem is an amazing Service Advisor taking care of the customers like family, guiding important decisions as if he has a vested interest in each person he interacts with. Fantastic representative for the customers like family, guiding important decisions as if he has a vested interest in each person he interacts with. Fantastic representative for the dealership and the brand. More

I love Ocean Subaru! Both the sales team and service are awesome. Service communicates clearly and quickly and my sales rep has been completely transparent and helpful wi Both the sales team and service are awesome. Service communicates clearly and quickly and my sales rep has been completely transparent and helpful with my purchases. I will continue to recommend to others and buy my next vehicle here. More

Very helpful staff with timely service. The facility has a clean and comfortable waiting room. The facility has a clean and comfortable waiting room. More

It took twice as long as the estimated time. Thankfully, I took my laptop with me, and I was also thankful to be dropped off at a cafe to work in the meantime! The car works and feels great, and Thankfully, I took my laptop with me, and I was also thankful to be dropped off at a cafe to work in the meantime! The car works and feels great, and the staff was very responsive. More

The staff was very pleasant. The service performed was explained in detail and was done on time as promised. The service performed was explained in detail and was done on time as promised. More

They are good about walk-ins; service advisors are polite and courteous. There is a nice waiting room with amenities. and courteous. There is a nice waiting room with amenities. More

Everyone at the dealership was amazing Truly, exceptional service. All the way around. Thank you service. All the way around. Thank you More

Made an unscheduled stop to replace a drained battery on my 2023 Subaru Forester. As many know by now, the high-tech "auto stop & go" feature on the car is supported by a special type of battery (EFM?) that my 2023 Subaru Forester. As many know by now, the high-tech "auto stop & go" feature on the car is supported by a special type of battery (EFM?) that your local AAA does not stock. After I learned about that, I contacted Ocean, and they were able to take the drop-in and had the battery replaced in an hour. Super. The battery is much more costly than the run-of-the-mill kind, but that's neither here nor there. More