Ocean Subaru of Fullerton - Service Center

I have been going to Ocean Subaru, Fullerton,CA for several years now. They do a great job in Service. I bought a 2022 Forester from them and the buying experience was excellent! I would not hesitate t several years now. They do a great job in Service. I bought a 2022 Forester from them and the buying experience was excellent! I would not hesitate to recommend Ocean Subaru for purchasing a car and/or for great Service on your Subaru! More

This was my first time at Ocean Subaru of Fullerton and had the best experience. Jimmy from the service team was professional, friendly and helpful. The shuttle service was so convenient as well. Moving fo had the best experience. Jimmy from the service team was professional, friendly and helpful. The shuttle service was so convenient as well. Moving forward, I will be servicing my Subaru at this location. Thank you Jimmy and entire staff at Oceans Subaru! More

The service was excellent thank you to the entire team i am loyal to this center am loyal to this center More

In general the dealer is very good. This time Servce Dept did not fix problem. This time Servce Dept did not fix problem. More

This dealership has friendly and knowledgeable sales and leasing staff. Their service department is efficient, speedy, and personable. Service tech also helped me with a tech issue I'd been dealing with. leasing staff. Their service department is efficient, speedy, and personable. Service tech also helped me with a tech issue I'd been dealing with. More

We bought our Subaru Outback from Ocean and initially we were able to get through a few bumps and bruises with paint issues on the new car. Recently we have had our entire Starling system go on the blink th were able to get through a few bumps and bruises with paint issues on the new car. Recently we have had our entire Starling system go on the blink that causes issues with not only sound system but the entire navigation system and other related problems linked to Starlink. We took car into dealer twice with full diagnostics run on system and outcome was to replace entire Starling system which was defective. Service Manager indicated it should not be longer than 2 weeks to new unit and replace. It has been over 2 months with no ETA. We were then told to reach out to Subaru Corporate on the matter and have been pushed off with no support on getting this issue resolved from that end also. The service manager (Ocean) whom we were initially in contact with since left and current team indicated we will call you when we hear about units and do not call us.. We bought the Subaru for its reliability and track record for safety, but now not so much given even the dealer is not helping with this significant issue. Very unfortunate to have a dealer take such a complacent attitude on a serious matter. John More

Good service. Great cars! The guys working on the car were very good about explaining what all they were doing and why. I love my Subaru Forester! Great cars! The guys working on the car were very good about explaining what all they were doing and why. I love my Subaru Forester! More

They are the best in customer care and satisfaction! ! Every one is sincerely happy and helpful with anything you need. This is the best dealership for sales and service!! Everyone is knowledgeable and h ! Every one is sincerely happy and helpful with anything you need. This is the best dealership for sales and service!! Everyone is knowledgeable and helpful. I highly recommend Ocean Subaru for all your needs! More

They are always very professional and they get me in and out in a timely manner out in a timely manner More

Abigail was helpful and her assistance in updating and coordinating in the process of having the tow hitch installed. The customer service that was provided throughout this process was amazing and has mad coordinating in the process of having the tow hitch installed. The customer service that was provided throughout this process was amazing and has made the long wait feel short. More