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Ocean Subaru of Fullerton - Service Center

Fullerton, CA

4.8
137 Reviews

137 Reviews of Ocean Subaru of Fullerton - Service Center

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April 03, 2023

Jim and Jimmy both have been very accommodating and knowledgeable which was most helpful to me. And I appreciated that very much. It’s hard to find good customer service these days. More

by DMartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Jimmy
April 03, 2023

Better service very honest dealership professionals all workers,I am willing to recommend to others Subaru ownership More

by Adrian Gandara
Recommend Dealer
Yes
Employees Worked With
Assistant services manager
March 28, 2023

Ocean Subaru has the most courteous service advisors. Jimmy was excellent in assisting me with the 36k service. I live 30 miles away, and I prefer this dealer over the ones closer to me. More

by Subaru
Recommend Dealer
Yes
Employees Worked With
Jimmy
March 14, 2023

Jimmy the service writer was very helpful in listening to my concerns regarding the tire pressure situation and resolving it quickly. More

by mmano46028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
March 05, 2023

Excellent Customer Service-Jim is my Service Rep and so thankful for his knowledge and follow through with the issue of my Subaru Impreza not starting numerous times! More

by mkaycarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Clark
March 04, 2023

Everyone was always been very polite on the phone. The service dept has always been true to the amount of time they way it will take to work on my car. More

by jtmjsedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 01, 2023

Fixed the car great and did it quickly. Happy with the service. That’s all folks. More

by wilmac54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
March 01, 2023

Rear Brakes installed at 72,000 and down to 6 mil at 83,000 unbalance? Original front brakes are at 5 mil No explanation ! Service advisor seemed confused. Friendly and quick oil change, tire rotation More

by User560901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 27, 2023

Very friendly and attentive employees. Good place to get your car service, good options of snacks and hot drinks. It would have been awesome if they have complimentary car wash service lik More

by budnyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 23, 2023

Thanks to Kase for handling maintenance service. I had a later schedule but got in early without issues. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kase
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