Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,333 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Received topnotch professional and timely service. Services completed were explained in detail and the courtesy car and driver were excellent. Services completed were explained in detail and the courtesy car and driver were excellent. More
Communication with customer could be a little better. If parts are not available then please inform the cutler regarding a timeline for the service. I connect the device department three times beginni If parts are not available then please inform the cutler regarding a timeline for the service. I connect the device department three times beginning late afternoon of the presumed completion date and never heard back. Everyone is very pleasant. But a little better communication would put you guys over the top and merit 5 stars rather than 4. More
2017 Jeep Cherokee 38K miles. Had huge oil puddle in garage after oil change. Took car back next day & tech said was due to poor clean up & didnt effect oil level in car. LIES!! 5 Had huge oil puddle in garage after oil change. Took car back next day & tech said was due to poor clean up & didnt effect oil level in car. LIES!! 5k miles later had oil changed at different dealership & it was a quart low which means you didn't care enough to ensure new filter was firmly in place. You didn't care to check the oil when I brought it back & you didn't care that your ineptness could have damaged my car!! Horrible!!! More
Great experience. William and the dealership always go above and beyond. From service to purchasing a new vehicle, they treat customers with the utmost courtesy. William and the dealership always go above and beyond. From service to purchasing a new vehicle, they treat customers with the utmost courtesy. More
Terrible experience with oil change and recall. Recall took several days to complete. Lack of communication from Shawn during the first day as to what was going on. Oil change (I believe) was done Recall took several days to complete. Lack of communication from Shawn during the first day as to what was going on. Oil change (I believe) was done but the warning was still appearing in vehicle and the sticker was not changed. This required a follow up visit to resolve. More
I am satisfied with this service. I will return for sure. Thanks, William, for communicating with me through writing that helps me to understand. I will return for sure. Thanks, William, for communicating with me through writing that helps me to understand. More