Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,333 Reviews

2,333 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
September 26, 2023

Received topnotch professional and timely service. Services completed were explained in detail and the courtesy car and driver were excellent. More

by moc62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Kayla Eagles
Sep 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a top-notch experience with us at Olathe Dodge Chrysler Jeep Ram! Our team is always here to provide detailed explanations and professional service. Thanks for the review, we appreciate it!

September 26, 2023

Communication with customer could be a little better. If parts are not available then please inform the cutler regarding a timeline for the service. I connect the device department three times beginni More

by minnis3034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caudill
Sep 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for your feedback. We're always looking to improve and we'll take note of your comments about communication. Our team at Olathe Dodge Chrysler Jeep Ram is committed to providing top-notch service, so we appreciate you bringing this up. Have a great day!

September 25, 2023

2017 Jeep Cherokee 38K miles. Had huge oil puddle in garage after oil change. Took car back next day & tech said was due to poor clean up & didnt effect oil level in car. LIES!! 5 More

by pmac1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm really sorry to hear about your experience. We strive for excellence in our service department and it's clear we fell short during your visit. I understand how this could cause concern and will make sure the situation gets looked into & addressed with our team. Please contact me directly if you'd like to discuss the situation further. Respectfully, Jacob Todd - Service Manager - 9137803700

September 24, 2023

Was a very friendly and clean place. Shawn was very helpful and explained what my Jeep needed. More

by shadow1996gerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, Shawn Klein
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear Shawn was helpful to you during your visit! Thanks for trusting Olathe Dodge Chrysler Jeep Ram with your Jeep and please don't hesitate to reach out if we can be of service again in the future!

September 24, 2023

Great experience. William and the dealership always go above and beyond. From service to purchasing a new vehicle, they treat customers with the utmost courtesy. More

by RUSTY.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Nicholson
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Rusty, we're delighted to know that William and the team at Olathe Dodge Chrysler Jeep Ram provided you with an exceptional experience. We appreciate your kind words and look forward to serving you again next time!

September 23, 2023

Walked in without an appointment and got oil chang d and was done in less than an hour and a half. Friendly staff. More

by dianelfraser1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Diane, it's great to know our team at Olathe Dodge Chrysler Jeep Ram was able to assist you promptly and efficiently. Thanks for sharing your experience!

September 23, 2023

Always great service. Prompt. Never have an issue. I would recommend to anyone to get their vehicle serviced there More

by doug.mounday
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings, Ashton Jennings
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your kind words and recommendation! Our team at Olathe Dodge Chrysler Jeep Ram is always here to provide great service. Thanks for choosing us for your vehicle's needs!

September 22, 2023

Terrible experience with oil change and recall. Recall took several days to complete. Lack of communication from Shawn during the first day as to what was going on. Oil change (I believe) was done More

by rob.bryer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Klein
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Rob, We're disappointed to read about your experience with the oil change and recall service. It's clear we missed the mark in communication and follow-through during your visit. We're committed to making things right for you, so please reach out directly when it's convenient for you. Thank you, Jacob Todd - Service Manager - 9137803700

September 21, 2023

I am satisfied with this service. I will return for sure. Thanks, William, for communicating with me through writing that helps me to understand. More

by RELLINGER
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, William Nicholson
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know you had a positive service experience with William at Olathe Dodge Chrysler Jeep Ram. We appreciate your support and see you again! Have a great ride!

September 21, 2023

I’ve been dealing with Olathe Dodge service since 2006. Have always been well taken care of. More

by Terry W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Shawn King
Sep 22, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Terry! Thank you for your continued loyalty and trust in Olathe Dodge Chrysler Jeep Ram service since 2006. We're delighted to hear that you've consistently had positive experiences with our team over the years. Safe travels!

...
100
...