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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,485 Reviews
Today: 8:00 AM - 5:00 PM Closed Now
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2,486 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 20, 2025

We were told one thing and that didn't happen. For us to leave our vehicle on site for two weeks just to be looked at is unacceptable. More

by jcoxhpi
Recommend Dealer
No
Employees Worked With
Michael Eckard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eckard
Jun 24, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lucas Kay Service Manager 913-780-3700

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June 19, 2025

Setting up an appointment was easy through the app. Team was courteous and vehicle service went smoothly. More

by chasev_10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

June 18, 2025

Shawn Dearing was great! I was very happy with his responsiveness. Very good at customer service. More

by AHREN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

June 18, 2025

The dealership is always clean and organized. The staff is consistently friendly and helpful, and the services are reasonably priced. More

by ALSNELLER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

June 17, 2025

Great service. My truck is great. I will return for my service repairs in the future. A+++ More

by Bishopgto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Weising, Michael Dieter
Jun 17, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

June 17, 2025

Informed. Helpful. Quick Kendrick was very helpful & able to answer all my questions. The service was quick. More

by Npettibon
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
Jun 17, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

June 17, 2025

My Wrangler was returned with the work done as requested. I was able to pick it up sooner than promised with the price very fair. No issues whatsoever. More

by ScoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Jun 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Olathe Dodge Chrysler Jeep RAM, we look forward to having you as a valued customer for many years to come! Lucas Kay Service Manager 913-780-3700

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June 17, 2025

Brian was very professional and helpful because of employees like him I will continue to go to Olathe for all my jeeps service needs More

by cwad335342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

June 17, 2025

Everything was as promised and on time. Everyone at Olathe Dodge was easy to work with. More

by mpowers1963
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
Jun 17, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

June 17, 2025

Booked an appointment but didn’t see my vehicle for 11 days. Did minor diagnostics for a premium price and their recommendations were 3k and may not fix the issue. Will not be going back. More

by jessica.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Barletta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Jessica, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

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