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1,229 Reviews of Old Orchard Nissan - Service Center
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Verified Customer
December 10, 2021
I was very disappointed by the service department. I took my vehicle in for a recall and a diagnostic and they hand me a $10k estimate to replace the entire engine. my vehicle in for a recall and a diagnostic and they hand me a $10k estimate to replace the entire engine. More
by COSMIN0
Employees Worked With
Daniel
December 09, 2021
I've been buying/leasing vehicles from Martin Nissan for over 20 years and I always return because of all of the people that work there. Service has been wonderful for all of these years, plus the benefits over 20 years and I always return because of all of the people that work there. Service has been wonderful for all of these years, plus the benefits of a car wash, when the weather allows, is a great perk. Happy Holidays to the whole staff. More
by BOBMUELLER
Employees Worked With
Joe Zich, Todd Martin, Tom Hoyland
December 08, 2021
Richard H. Was very helpful and made sure he kept me up to date on everything they did to my car. They made me feel like I was a priority. Very enjoyable and this is why I continue to go to them. They are to date on everything they did to my car. They made me feel like I was a priority. Very enjoyable and this is why I continue to go to them. They are fantastic! More
by Greselle
Employees Worked With
Richard H
December 08, 2021
Two days before a road trip to East Coast, I mistakenly drained my CVT fluid instead of motor oil. I was unable to drive the car,feared I ruined the transmission and dreaded cancelling and re-booking hotel drained my CVT fluid instead of motor oil. I was unable to drive the car,feared I ruined the transmission and dreaded cancelling and re-booking hotels. The next morning I called my Service Advisor, Gary Dewig,who told me they were already very busy, but he would talk with his manager and get back to me. Gary called shortly thereafter and advised me to have my car towed to them. Service Manger Guy DiLeo called a few hours later to tell me my car was ready. I have never experienced this kind of consideration and thoughtfulness from any dealer service department or repair shop. Many thanks to Gary Dewig, Guy DiLeo and Service Tech, Mike Kooi for saving my trip. More
by Ralph
Employees Worked With
Service Advisor Gary Dewig, Service Manager Guy DiLeo, Service tech Michael Kooi
