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Old Orchard Nissan - Service Center

Skokie, IL

4.8
1,228 Reviews

1,228 Reviews of Old Orchard Nissan - Service Center

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May 16, 2024

Great customer service Quick in getting my car into service The associate went over my car report in detail and explained recommended maintenance service on my next oil change. More

by stewkimberlyart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jun 24, 2024 -

Old Orchard Nissan responded

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations

May 14, 2024

Service was great. If anything could be improved, perhaps more communication around completion timing. But that is negligible, as communication is already very good. More

by tolattexculme46789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 24, 2024 -

Old Orchard Nissan responded

Thank you for sharing your positive feedback with us! At Old Orchard Nissan, we strive to make every customer's experience exceptional. We're happy that you had a great one.

May 13, 2024

Very thorough. I appreciate that they checked things that were not on the 15K mile check up. We had a long road trip ahead of us in subzero weather so I depended on More

by harringtonnickolas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 24, 2024 -

Old Orchard Nissan responded

Thank you for sharing your positive feedback with us! At Old Orchard Nissan, we strive to make every customer's experience exceptional. We're happy that you had a great one.

May 13, 2024

I received very poor service at the service center from Mary Lyshik & Joe Borrelli. I will never take my car there again. More

by JYESROD1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Borrelli
Jun 24, 2024 -

Old Orchard Nissan responded

I’m sorry to hear about the frustrating experience, this is certainly not the level of service we expect for our customers. Please accept our apology.

May 12, 2024

I blew out a front tire when I hit a pot hole. Linda was able to find a tire & get it in the same day. They price matched a tire I found on line so I saved some money. They were able to get the ne More

by jenkinsbertha537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 24, 2024 -

Old Orchard Nissan responded

Thank you for servicing with Old Orchard Nissan! Come back and see us agin soon!

May 11, 2024

They were able to get me in the same day that I called and they were wonderful through the whole experience! They were attentive and thorough in figuring out what was wrong with my truck, and they even to More

by cunninghambarnard8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jun 24, 2024 -

Old Orchard Nissan responded

Thank you for servicing with Old Orchard Nissan! Come back and see us agin soon!

May 10, 2024

Linda in the auto repair center has been so amazing. She has helped me every step of the way with the repair of my vehicle and I am truly thankful for her and all Old Orchard Nissan employees! I have be More

by ws4988722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 24, 2024 -

Old Orchard Nissan responded

We're delighted to hear that you had a fantastic experience at Old Orchard Nissan! Our team works hard to ensure every customer leaves satisfied.

May 10, 2024

Linda is the best in the business! ! She understands her customers and is a consistent top performer. She provides efficient, speedy, and accurate data as to what is the problem for rep More

by abbieortiz20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 24, 2024 -

Old Orchard Nissan responded

We're delighted to hear that you had a fantastic experience at Old Orchard Nissan! Our team works hard to ensure every customer leaves satisfied.

May 09, 2024

Mom and I have both been taking our vehicles to Old Orchard Nissan for service and maintenance for years. They do a great job with our cars, and always provide friendly customer service as well. They a More

by lslnclsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
May 09, 2024 -

Old Orchard Nissan responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

May 08, 2024

Dudes here are never a hassle, always easy just pull up tell the guys whats wrong, drop the car off, and pick it up when its done. Very communicative, very efficient, and respect goes a long way I'll leave More

by fegoobers795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
May 09, 2024 -

Old Orchard Nissan responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

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