Despise working with this dealership. Took our vehicle in for a recall and one other item for a Friday morning appointment. We called Friday afternoon, Saturday morning, Monday morning, numerous times. When we finally reached someone in service (I had to call them. Still no call from Oliver's service department), they stated the car was ready. He didn't know if they car was ready on Friday or not. "Could have been Friday, Saturday, I'm not really sure." No vehicle all weekend. When I asked if he looked into the second item, he responded, "What other item? I don't know anything about it." Rude and unprofessional. Condescending. This is the last time. I will make sure I find an alternative dealer for all future repairs and purchases.