
Olympia Subaru
Olympia, WA
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Hanson is an OK Dealership. ..No big breaks over other options...long wait times & impossible phone appointment service scheduling...Online scheduling 2 weeks in advance will ge ..No big breaks over other options...long wait times & impossible phone appointment service scheduling...Online scheduling 2 weeks in advance will get You in...The service manager is curt and explains how you have to pay for their time even if they can't fix the service requested....However if You do your dealing through a sales person like Don it's best ...Thanks More
Great service and reasonable cost. Jennifer was very helpful in explaining my vehicle's service needs, and even provided me information on tire replacement options in the future. Jennifer was very helpful in explaining my vehicle's service needs, and even provided me information on tire replacement options in the future. More
Prompt service, Polite staff, always a detailed explaination for the service performed. Questions I may have are always answered completely. Telling me when I need to have the next oil change. explaination for the service performed. Questions I may have are always answered completely. Telling me when I need to have the next oil change. More
My wife and I drove from Gresham, Oregon to Hanson (about 120 miles one way.) We test drove the vehicle we were interested in, thoroughly liked it, and were ready to purchase it until I found a nail in one o 120 miles one way.) We test drove the vehicle we were interested in, thoroughly liked it, and were ready to purchase it until I found a nail in one of the tires. The maintenance doors were still open (it was about 5:40pm) but instead of making the quick repair to the tire, we were sent away and invited to return. Again, that is a 240 mile roundtrip. When I asked for some sort of concession or incentive to cover having to make that drive for a second time, Hanson refused! Well, that’s an approximate $40k CASH deal that they blew 🤷🏼♂️. More
Scott M at Hanson Subaru was personable, informative, and went above and beyond to make our experience as easy as it could be. We are grateful and will return with any other needs. went above and beyond to make our experience as easy as it could be. We are grateful and will return with any other needs. More