Olympia Subaru

Scott M at Hanson Subaru was personable, informative, and went above and beyond to make our experience as easy as it could be. We are grateful and will return with any other needs. went above and beyond to make our experience as easy as it could be. We are grateful and will return with any other needs. More

Excellent service by all staff who assisted with my car. Service was done in a very timely. Service was done in a very timely. More

After having our car totaled in a car accident a week before Christmas, we were in the unfortunate position of needing to buy another car - immediately. We are new to the area, so couldn't go to our old before Christmas, we were in the unfortunate position of needing to buy another car - immediately. We are new to the area, so couldn't go to our old dealer in eastern Washington. Happily, we found Hanson Subaru. Dan gave us realistic advice about buying options given the low end-of-year stock and current supply chain issues. He really worked with us to get us the Forester we wanted and we were driving our new Forester before Christmas. The finance team was professional and helped us navigate between insurance companies and the banks. We came back after Christmas and Tony spent a lot of time with us going through all the features of the new car - especially the technology! She had great tips on how to use all the devices. Best I can say is we feel safe and taken care of by Hanson Subaru. We will continue to do our servicing here. Great find in the Olympia area. More

This is the first time I’ve had a car salesman tell me I’m wasting their time (He must have been really busy). I’m not sure how the other salespeople are at the dealership but I won’t be doing business wi I’m wasting their time (He must have been really busy). I’m not sure how the other salespeople are at the dealership but I won’t be doing business with Brandon or Hanson Subaru in the future. More

In 2019 I purchased a Subaru Ascent Touring model with tow package. The dealership sold me a model that had transmission software issues and no remedy! Due to the constant turnover of service center staf tow package. The dealership sold me a model that had transmission software issues and no remedy! Due to the constant turnover of service center staff, no one took the time to help me. In 2020 Covid-19 happened and nothing could be done to help me (first year of car warranty lost.). In 2021 Hansen Subaru continued to tell me nothing was wrong with the CVT. Then I had ongoing issues with the car navigation system. Hanson Subaru told me that I wouldn’t be responsible for system downloads (my car is under warranty.). I’m now driving 25 minutes to Tacoma Subaru dealership service center and have had excellent support. Hanson Subaru sales department is the worst! I came to the table with cash! The sales manager’s 4 hour stonewall tactic sucked. Wish I had walked away from the table. More

Spent 30 minutes at this dealership walking around looking at cars and for service. Four employees watched from inside the showroom, but 0 approached me so I took my sale elsewhere. I've bought looking at cars and for service. Four employees watched from inside the showroom, but 0 approached me so I took my sale elsewhere. I've bought a Subaru here recently once before, but I'd never do it again because their service shows me they do NOT care about repeat customers. More

Buying a car is not my favorite day, especially a woman at 77 yrs old..I purchased a 2021 Subaru this week at Hanson and it was seamless.. Thank you Jeff Styger for being my trusted service adviser for the at 77 yrs old..I purchased a 2021 Subaru this week at Hanson and it was seamless.. Thank you Jeff Styger for being my trusted service adviser for the last 8 years, Aaron Johnson was my salesman and was kind and respectful. He handled things quickly and explained easily.I told him what I wanted and what was not necessary. What I wanted to spend.Thank you Hanson Subaru for keeping this last phase of life safe in my new Outback.. I'm thrilled More

They took us in on Saturday, ordered the new tire and completed the change over within a week. Professional people. Will be good when their stock of new cars returns to normal completed the change over within a week. Professional people. Will be good when their stock of new cars returns to normal More

I had the best experience working with Juan N. In sales. He is wonderful, very knowledgeable and extremely polite. Recommend reaching out to him! He is wonderful, very knowledgeable and extremely polite. Recommend reaching out to him! More

Hanson Subaru is number 1 in my book! Juan is the best! Highly recommend Hanson!! Highly recommend Hanson!! More