Onion Creek Volkswagen
Austin, TX
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103 Reviews of Onion Creek Volkswagen
Handled my same-day problem effectively and efficiently Happy as always working with Steven. I was a same-day walk-on, and he kept me informed about what was going on, how long it will take. There was a p Happy as always working with Steven. I was a same-day walk-on, and he kept me informed about what was going on, how long it will take. There was a problem on the bill, and he saw it and got it corrected even though it was an issue with parts. He is on top of his job and gets things done. More
Outstanding everywhere but Carwash Everything great except Carwash. Got there at 7am. Steven had me out by 7:30. He told me Carwash people got there at 7:30. But I left at 8 and still C Everything great except Carwash. Got there at 7am. Steven had me out by 7:30. He told me Carwash people got there at 7:30. But I left at 8 and still Carwash people hadn’t showed up. More
Scott B. Scott is professional and honest. He made the time out of his busy schedule to deliver my new vehicle in person. Can't get better than that! Scott is professional and honest. He made the time out of his busy schedule to deliver my new vehicle in person. Can't get better than that! More
EXCEPTIONAL I always receive great service. Stephen, the advisor is always very helpful and honest. The video sent by tech was very informative. Wish the price I always receive great service. Stephen, the advisor is always very helpful and honest. The video sent by tech was very informative. Wish the price wasn't as much as it was. More
Love the Atlas I had a great buying experience at Onion Creek Volkswagen. Kendall Blythe, our salesperson, was knowledable and never pushy. I absolutely love my new I had a great buying experience at Onion Creek Volkswagen. Kendall Blythe, our salesperson, was knowledable and never pushy. I absolutely love my new VW Atlas. More
Fantastic service First, the service entry area as well as the servicing areas are immaculate. Second, every staff member I encountered was friendly. Lastly, all of my First, the service entry area as well as the servicing areas are immaculate. Second, every staff member I encountered was friendly. Lastly, all of my concerns, questions and service repairs were communicated clearly, leaving me with zero anxiety or questions. Its always a pleasurable experience coming here. More
Outstanding customer service . Thank you Logan for assisting me on my trade-in. The process was simple and fast. Pleased with my new vehicle. I recommend onion creek Volkswa . Thank you Logan for assisting me on my trade-in. The process was simple and fast. Pleased with my new vehicle. I recommend onion creek Volkswagen to anybody that is wanting to trade their vehicle in. More
Great They are always friendly, always offer a quote, provide great service (a lot of times they check/diagnose for free), and do everything they can to mak They are always friendly, always offer a quote, provide great service (a lot of times they check/diagnose for free), and do everything they can to make sure your experience is great! More
Vary good Kendall was very kind and friendly on our purchase. He was very informative on our VW. Went through all about the features on the radio, navigation, Kendall was very kind and friendly on our purchase. He was very informative on our VW. Went through all about the features on the radio, navigation, ac, backup camera, adjusting our rear truck door, etc. Very good salesman More
Fast service with a smile In and out service. As expected a slight wait. But I still don't understand why everyone complains??? If you "don't have time" do what I did, take the In and out service. As expected a slight wait. But I still don't understand why everyone complains??? If you "don't have time" do what I did, take the shuttle or get a loaner and let the dealer figure out the rest. The quick video was GREAT!!!! Will continue to return here. More

