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Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

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May 14, 2019

Great customer service. Mediocre technicians. Jose was very helpful and accommodating while the technicians were having issues troubleshooting the problems I was having with my vehicle. I had some More

by dochertygavin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Valero
May 15, 2019 -

Orland Toyota responded

Thank you for your great review! We're glad to have Jose on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Orland Toyota Team

May 13, 2019

Brakes/maintenance Customer service was great. Very detailed with explanations and necessary work needed for my vehicle. Quotes were spot on compared to other maintenanc More

by DABABZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony from service was friendly
May 14, 2019 -

Orland Toyota responded

Thank you for taking the time to leave this great review! It is our goal to provide every one of our customers with excellent customer service. If there is anything more we can do please come back and see us again any time! Sincerely, The Orland Toyota Team

May 13, 2019

Always great service I can always count on my car being well taken care of when I bring it here. The service techs are always so very nice More

by Roseann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bingham
May 14, 2019 -

Orland Toyota responded

We appreciate your input, Roseann. Glad to hear that you are consistently impressed with the service we offer here at Orland Toyota. Come back and see us any time! Take care! Sincerely, The Orland Toyota Team

May 13, 2019

First time paying ... meh. I have a 2016 Prius. The purchase included 2 years of free oil change and tire rotation. This was the first appointment I had to pay out of pocket. More

by Clh1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bingham
May 14, 2019 -

Orland Toyota responded

We're sorry to hear this feedback. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Orland Toyota Team

May 12, 2019

Regular maintenance visit Easy and quick! The guys at the desk were great. I needed to get in and out so that I wouldn’t be late for work. More

by sswanson7114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
May 14, 2019 -

Orland Toyota responded

Happy to hear that you found your experience with us easy and quick! If you ever need a hand again please do not hesitate to call or stop by. Sincerely, The Orland Toyota Team

May 10, 2019

Scheduled service appointment Jose at Orland Toyota was my service coordinator for a scheduled service appointment. He was professional, organized, knowledgeable scheduled service More

by 2012 Camry Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose (service)
May 14, 2019 -

Orland Toyota responded

Thank you for the kind words about our Service Advisor Jose. We're glad to hear how he provides you with such excellent service! We look forward to working with you again! Sincerely, The Orland Toyota Team

May 09, 2019

Maintenance check They forgot to reset my dashboard this upsetting because I’ll have to make a special trip to the dealership for something that should have been automa More

by DJDixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrain
May 14, 2019 -

Orland Toyota responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Orland Toyota Team

May 07, 2019

Excellent service I receive excellent service each and every time I bring my vehicle in I am taken care of immediately and professionally each time it is a pleasure to More

by habadeb108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose and Tim
May 14, 2019 -

Orland Toyota responded

Thank you for sharing your experience with us! We are very pleased that you receive great customer service for every visit. Feel free to reach out if you ever need anything else! Sincerely, The Orland Toyota Team

May 07, 2019

Brakes plus wheel rebalance and rotation The service technicians were very good. The brake work was done and completed on time as expected. I did have my tires and wheels re-balanced and rot More

by gmalinow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Camacho
May 14, 2019 -

Orland Toyota responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, The Orland Toyota Team

May 06, 2019

In and Out Scheduled an appointment to have tire replaced. It did not take long and they were very courteous!! I definitely recommend Orland Toyota for your serv More

by mhogue240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 14, 2019 -

Orland Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Orland Toyota Team

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