Back

Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

Sort by
May 03, 2019

Needed recalls taken care of On line the times to bring vechickle I’m totally different.misses a little time from work to reschedule this otherwise my experience was great More

by carcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose?
May 14, 2019 -

Orland Toyota responded

We are more than happy to see that our team took care of your vehicle needs! Let us know if we can do anything in the future! Sincerely, The Orland Toyota Team

May 02, 2019

So so experience I came with some problem, people were very nice and friendly, can’t say a word, gave me ride to work and back, while my car was there, but the problem More

by Shelma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 14, 2019 -

Orland Toyota responded

Shelma, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, The Orland Toyota Team

May 01, 2019

Service As always Jim Faciana took care of my problem fast and complete. I have been servicing my cars for years and never have had a problem More

by thomas.shambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
May 14, 2019 -

Orland Toyota responded

Hello Thomas, thank you for the wonderful 5 star review! Were so happy you enjoyed your experience with Jim here at Orland Toyota. We really appreciate your feedback. Thanks again for continually choosing us for your vehicles service needs. Sincerely, The Orland Toyota Team

May 01, 2019

Tony was great Very helpful answered all my question clean service department John ty and pam helped immensely. They were knowledgeable friendly didn’t talk down to More

by Df62742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bingham, Pam Sinclair
May 14, 2019 -

Orland Toyota responded

hank you for your review. We're glad to have John and Pam on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Orland Toyota Team

April 30, 2019

Regular Maintenance Excellent service!! Thanks for the help of Jose. Highly recommended, I’m very interested to buy more of your vehicles. Please continue giving your bes More

by mruedas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Torres, John Bingham, Chris Kowalis, Sean Pearson, Kaitlin Berry
May 14, 2019 -

Orland Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -Orland Toyota Team

April 30, 2019

Dianne Jones- service review Jose Valero provided excellent service. Explained what was needed, got me in and out without an appointment and in time for my trip. A big “shout out More

by APRILFOOL51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose valero
May 14, 2019 -

Orland Toyota responded

Thanks for your perfect review, Diane! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -Orland Toyota Team

April 30, 2019

Wait was too long I had a 9 o’clock appt for oil change and tire rotation. I was told it would be an 1 hour wait. Turned out to be a 2 hour wait. Also when I got home More

by tsommerfield
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 14, 2019 -

Orland Toyota responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Sincerely, The Orland Toyota Team

April 29, 2019

Great customer service I had excellent customer service very efficient quick and thorough. Staff was friendly and professional. Jose was very informative on my needs he even More

by sherri.milton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service department
May 14, 2019 -

Orland Toyota responded

We cannot thank you enough for this glowing review of our service center, Sherri! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! -Orland Toyota Team

April 29, 2019

Excellent Dealing with Toyota has been a remarkable experience. Appointment times are available and flexible. The wait is never long and customer service is exc More

by FRANCINELUCKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pearson
May 14, 2019 -

Orland Toyota responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! -Orland Toyota Team

April 29, 2019

2 hours for an oil change I had an appointment for an oil change, still took 2 and 20k mile inspection. It took 2 hours to get all done and out of there. I had to go an ask More

by DW
Recommend Dealer
No
Employees Worked With
I don't recall the name.
May 14, 2019 -

Orland Toyota responded

We're so sorry to hear about your wait in our service department. Here at Orland Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. -Orland Toyota Team

...
23
...