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514 Reviews of Orland Toyota - Service Center
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April 28, 2019
Check engine light Service was finished on time plus good communication skills.Explanation about future service along with prices . Attendant was able to explain every d Service was finished on time plus good communication skills.Explanation about future service along with prices . Attendant was able to explain every details about my car More
by ABOYLAND0
Verified CustomerEmployees Worked With
I dont know
April 26, 2019
Tire rotation Very polite and makes you feel that your welcome and comfortable. They let you know if you need any help or questions don’t hesitate to let them know Very polite and makes you feel that your welcome and comfortable. They let you know if you need any help or questions don’t hesitate to let them know and they are gladly to help you More
by butterfly1
April 25, 2019
Very disappointed with last visit A/C was not working. Not satisfied with explanation of what the problem was. Been coming there since 2014. Not happy. Was told service manager Ryan w A/C was not working. Not satisfied with explanation of what the problem was. Been coming there since 2014. Not happy. Was told service manager Ryan would call me. Never heard from him. More
by bethsteindel
Employees Worked With
Jose
April 25, 2019
Unsatisfied Poor customer service with no updates and they don’t value your time as a customer. They don’t value their work and a couple of the service reps hav Poor customer service with no updates and they don’t value your time as a customer. They don’t value their work and a couple of the service reps have bad attitudes. More
by c_shavey
Employees Worked With
Ryan, Jose
April 25, 2019
Orland Toyota Very Professional!!! The entire dealership is very solid from sales to service. I have purchased 5 cars total from Orland Toyota and have allways been Very Professional!!! The entire dealership is very solid from sales to service. I have purchased 5 cars total from Orland Toyota and have allways been satisfied. More
by packrat1002
Employees Worked With
Al Krajewski,Daniel Salmon,James Faciana,Tony Camacho
April 25, 2019
Fine Service Orland Toyota is professional and values the customer's concerns and time. Very good and communicating the plan of service and recommendations for the Orland Toyota is professional and values the customer's concerns and time. Very good and communicating the plan of service and recommendations for the future. More
by MJAD
Employees Worked With
Eugene Rivera
April 25, 2019
Jim was very helpful in everything. Awesome personality. Jim has been very helpfull to my needs and questions. He made sure I understand all his recommendations. Very attentive and made sure we are ok w Jim has been very helpfull to my needs and questions. He made sure I understand all his recommendations. Very attentive and made sure we are ok while waiting. Good personality. More
by LOLITA_8257
Employees Worked With
Jim Faciana
April 23, 2019
Lengthy Oil changes While visiting Toyota in Orland. It took well over an hour just for an oil change. Nobody communicated with me on exactly how long the wait would be. While visiting Toyota in Orland. It took well over an hour just for an oil change. Nobody communicated with me on exactly how long the wait would be. If you are looking for a fast in and out oil change I would recommend Jiffy Lube More
by Jackieg0410
Employees Worked With
Not sure
April 22, 2019
Nearly two hours for an oil change I'm really disappointed in the service speed at this location. I have never experienced this at any other Toyota service center. I made an appointment I'm really disappointed in the service speed at this location. I have never experienced this at any other Toyota service center. I made an appointment and was on time for my standard service which would include an oil change and tire rotation. Nearly two hours later my car was finished and I found out they didn't even rotate the tires. Waiting two hours for an oil change when they promise 45 minutes is unacceptable. More
by sonshine327
Employees Worked With
Jim and Eugenio in service
April 22, 2019
Service Have always have good customer service when bringing my Highlander for scheduled service This time, Tony went above and beyond explaining what needed Have always have good customer service when bringing my Highlander for scheduled service This time, Tony went above and beyond explaining what needed to be done More
by cousin1313
Employees Worked With
Tony,service
