Orland Toyota - Service Center

Very courteous. Got me in without an appointment Tony in service took care of me. In and out under an hour. Had a new key made. All I had had was a new key made Tony in service took care of me. In and out under an hour. Had a new key made. All I had had was a new key made More

Very good service dept. Good service dept and friendly people. I left my car at the service and in 1 hour was back to me. Always burying Toyota and will buy another one. Good service dept and friendly people. I left my car at the service and in 1 hour was back to me. Always burying Toyota and will buy another one. More

Very pleasant Tony and the rest of the service staff has always be very nice and helping with our maintenance on our Avalon. Keep up the good work. Tony and the rest of the service staff has always be very nice and helping with our maintenance on our Avalon. Keep up the good work. More

Quick Service with no surprises 60,000 mile periodic maintenance was done in half of the time promised. Courteous, prompt, professional service. Comfortable waiting area. Received a 60,000 mile periodic maintenance was done in half of the time promised. Courteous, prompt, professional service. Comfortable waiting area. Received an e-mail summarizing the condition of my car. More

Torque converter service Specified shuddering and grinding noise. Service bulletin no charge however, grinding noise still apparent and tech said didn’t hear it. Trans fluid n Specified shuddering and grinding noise. Service bulletin no charge however, grinding noise still apparent and tech said didn’t hear it. Trans fluid now leaking after repairs. Dripping on exhaust pipe and fumes coming in car. Long wait to get car in to look at. Service advisor wants to charge diagnostic fee for original complaint if brought in again. Tech drove for 5 miles after repair and didn’t hear grinding noise. I heard it within a few blocks driving home. Grinding noise and shudder began close to same time in car. Both seemed to get worsened and more consistent in last two weeks. Don’t feel like fighting about it with your service department and just going through Toyota to help out. More

Long wait I waited for an oil change and tire rotation for about 3 hours. I was almost late for work so I didn’t look at the receipt, but when I got home later I waited for an oil change and tire rotation for about 3 hours. I was almost late for work so I didn’t look at the receipt, but when I got home later that night I noticed there was no oil change included. It’s first of all ridicilulous if I didn’t get an oil change when that’s what I came for and even had an appointment saying that, and even more ridiculous if I waited 3 hours for just a tire rotation. More

Not recommended Bad and rude customers service. Mechanic unfinished car repair.Manager told me to watch YouTube to fix my dashboard settings.I am very unhappy and dis Bad and rude customers service. Mechanic unfinished car repair.Manager told me to watch YouTube to fix my dashboard settings.I am very unhappy and disappointed what happened. Problem is still not solved but I will not get back to this dealer. More

Orland Toyota Service Depot is great! I was very happy with my experience getting my Prius serviced at Orland Toyota. Everyone was friendly and knowledgeable and helpful. I especially lik I was very happy with my experience getting my Prius serviced at Orland Toyota. Everyone was friendly and knowledgeable and helpful. I especially liked that everything was explained to me, so that I really understood what was going on. More

Car looked ransacked... After a recent recall for the sliding doors on my 2015 Sienna, I found my car looking like it had been ransacked. Everything from the middle console a After a recent recall for the sliding doors on my 2015 Sienna, I found my car looking like it had been ransacked. Everything from the middle console and seat backs was strewn about the rear of the van, as was the wheel jack and other stuff. I was not too pleased! Unfortunately I was in a hurry when I picked it up and had no time to go back in and complain... I can only assume the recall work was done properly but they certainly didn't show any respect for my car and personal items... had they told me they needed access to all that I would have cleaned it out myself... very disappointed. More