514 Reviews of Orland Toyota - Service Center
Tinley Park Great service, great work but prices seem kind of high when compared with just taking by vehicle to a local car repair shop. Thanks for the work Great service, great work but prices seem kind of high when compared with just taking by vehicle to a local car repair shop. Thanks for the work More
Oil Change I had an appointment for an oil change at 10:40 on a Saturday. I got there at about 1035 and waited in the service lane for about 45 mins. When I fina I had an appointment for an oil change at 10:40 on a Saturday. I got there at about 1035 and waited in the service lane for about 45 mins. When I finally got into the service garage it looked like they only had one service advisor working. It wasn’t until I got up to it being my turn that a second one came. Also, I scheduled a regular oil change online was given the synthetic oil because my car only takes that. I figured that but it would have nice to have been told before the service was done. I was also assured that I could go 12 months or 10,000 miles but the oil sticker says 5000 or 6 months. So which is it? Overall, the employees were fine but the wait was way to long when you already have an appointment. More
What I expected Lady forgot to record my appt, but they took me anyway. Advisor said two hours and that’s what it took. Got new tires and the car was cleaned. Lady forgot to record my appt, but they took me anyway. Advisor said two hours and that’s what it took. Got new tires and the car was cleaned. More
Excellent overall Service was excellent overall. The only complaint which was out of their control is that I had to make two visits is to get it done. Another fortuna Service was excellent overall. The only complaint which was out of their control is that I had to make two visits is to get it done. Another fortunate occurrence, the staff recognizes or were alerted my truck wa on the recall list. I was given a loaner car and the recall issue was addressed. More
One person can make a difference. Daniel Schnur was wonderful! I am very appreciative of his help while my car was getting serviced. He showed he really cared and wanted to help. Daniel Schnur was wonderful! I am very appreciative of his help while my car was getting serviced. He showed he really cared and wanted to help. More
Jose Valera is an asset to your business. Very friendly and Jose Valera is probably one of the friendliest service people I’ve ever met. Also a very knowledgeable service person. Great asset to your business. Jose Valera is probably one of the friendliest service people I’ve ever met. Also a very knowledgeable service person. Great asset to your business. More
Helpful and NICE Being nice is greatly undervalued! I was really stressed because my car wouldn’t start. They were able to fit me in and even took care of a recall whi Being nice is greatly undervalued! I was really stressed because my car wouldn’t start. They were able to fit me in and even took care of a recall while I was there. More
Excellent Service Department Friendly very professional service, right on time, kept me up-to-date on when my work would be done. The go to place for all of my Toyota vehicle n Friendly very professional service, right on time, kept me up-to-date on when my work would be done. The go to place for all of my Toyota vehicle needs. More
Excellent Jim was a pleasure to work with. I would recommend him to anyone . He kept us updated and informed throughout our service experience. He did a great j Jim was a pleasure to work with. I would recommend him to anyone . He kept us updated and informed throughout our service experience. He did a great job More
Service What I brought the vehicle in for was TOP notch. I would have preferred to have the recall addressed when I was checking in the vehicle not 10 minu What I brought the vehicle in for was TOP notch. I would have preferred to have the recall addressed when I was checking in the vehicle not 10 minutes later. Had I known I would have had that work performed if I had not already told my wife to run errands without me. I did not have another hour to sit at Toyota More