Orlando INFINITI

Visiting for service The attention is exceptional in my opinion, very nice and hard working employees that make you fell great... I needed to go some where at the time I w The attention is exceptional in my opinion, very nice and hard working employees that make you fell great... I needed to go some where at the time I was there and they drop me off at the place and pick me up later no hesitation at all Ive been taking my vehicle for service to Orlando Infiniti since I purchased it and it's been so far and exceptional experience. More

Best Car buying experience I've ever had! I was in the market for either a q50 or a maxima. The night before I was at another dealership trying to buy a maxima and they were trying to get 40K I was in the market for either a q50 or a maxima. The night before I was at another dealership trying to buy a maxima and they were trying to get 40K for a 24K car. The next day I drove out to Orlando Infiniti and looked at a few Q50's and right as I got in the door I could tell my experience was going to be great! I was meeting with Julia and she was very happy to show me all the cars in my price range! We walked around the entire dealership to look at the cars she had and showed me everything about them. We sat down to see what I was looking at price wise and turns out the one I wanted was a little to high for me and she said no problem and showed me the other car and it was right in my price range so I did it! I wasn't able to take my car right then as it still needed to go through the inspection and detail and to get some dents removed and scratches repaired and I noticed it did not have very dark window tint and she saw that I would like it to be darker so she went above and beyond and got the windows tinted for me. As I live over an hour away I was curious how I was going to get around and she said don't worry we will give you a loaner car until you can pick yours up and it was a brand new Q60! Once I got my car i drove it for a few days and noticed the rear subwoofer was not working and also the scratches and dents were not taken out like I was told so I called Julia and she was very upset that it was not done and that I could bring it back in and get them resolved. And I also dropped it off to get the subwoofer replaced and the service guy said I was not getting a loaner vehicle and Julia fought for me to get a loaner as it was going to be a few days to get everything done. She was a very very very honest and nice person to deal with. Not pushy at all and gave me the time I needed to decide on the car. I will be back as now my wife wants an Infiniti SUV and I will go straight to Julia and not even waste my time at other dealerships! HIGHLY HIGHLY RECOMMEND! More

Danny Tobar was exceptional! I deal with customer service for a living and I had to take the time to show appreciation for a well job done to Daniel Tobar. Truly genuine, helpful I deal with customer service for a living and I had to take the time to show appreciation for a well job done to Daniel Tobar. Truly genuine, helpful and fast at getting the task done. Thank you for a great experience :) More

Maintenance car/pleasant morning Oil Change/Fuse Fix- I came in early, 7:30 am on Monday and I really did not want to go-but may I say, it was such a pleasant experience. From the ser Oil Change/Fuse Fix- I came in early, 7:30 am on Monday and I really did not want to go-but may I say, it was such a pleasant experience. From the service attendant who greeted me, to the service consultant who assisted me and the atmosphere in the waiting area. My car looked amazing when I picked it up. The little things, cleaning the car/providing the danish and coffee and the tv- helped my Monday morning start off great! In addition, they explained some additional work that would come up in the future and I will do that at the appropriate time. More

Good Ownership The owner Mr Peter is a amazing person he really takes interest and ownership of his business. He should be a role model for lots of other businesses. The owner Mr Peter is a amazing person he really takes interest and ownership of his business. He should be a role model for lots of other businesses. More

Great service A good experience with service, their really fast and professional and look forward to satisfy the clients needs. I'm always in a hurry because of my A good experience with service, their really fast and professional and look forward to satisfy the clients needs. I'm always in a hurry because of my job and their really patient with me. More

Great service! Had a great experience with the service department, especially Jonathan Camacho who was the service advisor assigned to me. He went beyond expections Had a great experience with the service department, especially Jonathan Camacho who was the service advisor assigned to me. He went beyond expections make sure I was aware of the status of my car and having loaner ready when needed. Very few people now days really go the extra mile to help others. I really appreciate all your assistance. More

Great Service. Great Dealership. Long time customer. Professional staff from the service drive staff who greeted me, to Sara Morris, my service consultant. I would not consider anywh Long time customer. Professional staff from the service drive staff who greeted me, to Sara Morris, my service consultant. I would not consider anywhere else. More

Infiniti Zac was very helpful and his follow up was better then any Infiniti dealer I have dealt with yet and this is my fourth Infiniti! Thank you! Zac was very helpful and his follow up was better then any Infiniti dealer I have dealt with yet and this is my fourth Infiniti! Thank you! More