Orlando INFINITI

Buying a car from Orlando Infinity was the best experience I've had buying a car!!! Awesome service from Fred and Victor! Helped my Aunt and I both find a car that was perfect for us! Definitely wi experience I've had buying a car!!! Awesome service from Fred and Victor! Helped my Aunt and I both find a car that was perfect for us! Definitely will be a returning customer! More

Axel Machin called me one afternoon after I expressed interest in leasing a G37 Coupe. I was in a pretty deep negative equity situation with my previous car and he was able to help me get out of my old v interest in leasing a G37 Coupe. I was in a pretty deep negative equity situation with my previous car and he was able to help me get out of my old vehicle and in to my coupe. Very pleased customer! More

Federico was professional, friendly and knowledgable. My overall experience was extraordinary they really focus on customer service and going the extra mile. Def will recommend. overall experience was extraordinary they really focus on customer service and going the extra mile. Def will recommend. More

IT STARTED OUT WITH A FRIENDLY CALL FROM AXEL MACHIN ASKING IF THERE WAS ANYTHING HE COULD DO FOR ME. HE WAS WELL AWARE THAT I WAS UPSIDE DOWN ON MY 2012 MAXIMA AND HE SAID HE COULD PUT SOMETHING TOGETH ASKING IF THERE WAS ANYTHING HE COULD DO FOR ME. HE WAS WELL AWARE THAT I WAS UPSIDE DOWN ON MY 2012 MAXIMA AND HE SAID HE COULD PUT SOMETHING TOGETHER FOR A LEASE. AXEL SAID COME IN AND HE WOULD WORK WITH ME TO MAKE IT HAPPEN. I WAS TREATED LIKE ROYALTY, EVERY PERSON IN THE DEALERSHIP WAS VERY FRIENDLY AND HELPFUL. AXEL SHOWED ME THE M37S AND I SETTLED ON IT. WITH THE HELP OF AXEL I DROVE AWAY HAPPY, EXTREMELY SATISFIED, LOVE THE CAR, AND MOST OF ALL, I WILL DO MY BEST TO RECOMMEND AXEL TO ANYONE WHO ASKS ABOUT MY CAR....JUST GO TO ORLANDO INFINITI AND ASK FOR AXEL MACHIN. IT WAS A VERY PLEASANT EXPERIENCE. THANK YOU MR. AXEL. HAPPY HOLIDAYS!!! More

I recently puchased my new inifiniti vehicle, and couldnt be happier. Axel is a great person to go to when searcing for you next vehicle! Axel was very welcoming, knowlegable and very attentive to my needs! be happier. Axel is a great person to go to when searcing for you next vehicle! Axel was very welcoming, knowlegable and very attentive to my needs! I had been to other dealerships before purchasing my g37, but no one comes close to this dealership. I highly recommend Orlando Infinity and definetly ask for Axel Machine! More

I purchased an M37s from Orlando Infiniti. Hands down,the best service I have encountered in years! Axel Machin was my sales associate. From the initial meeting, Axel listened to my needs, wants a down,the best service I have encountered in years! Axel Machin was my sales associate. From the initial meeting, Axel listened to my needs, wants and expectations. Also, he was respectful of my budget and provided the detail necessary for me to close my deal with Orlando Infiniti. He was there through out the complete process and even after to assist me setting up my M. I will not consider anyone else. If your looking for a professional consultant and not a salesman, ask for Axel Machin. More

I came in last week to look ata the new Q50 and I was introduced to Axel Machin. He was very informative and knowledgable on the car. I showed me how everyting worked and all the programs available. Even introduced to Axel Machin. He was very informative and knowledgable on the car. I showed me how everyting worked and all the programs available. Even when I told Axel I was not buying until mid of next year cause I was in a lease with my Hyundai Genesis, he still took his time and gave me superb customer service. I highly recommend Axel and he is a great assest to Orlando Infiniti, look forward to doing business with him in the near future. More

Joel is the definition of top notch service. He was honest in his recommendations for a vehicle that fits my lifestyle. He was accommodating with finding something suitable for my taste, style and stan honest in his recommendations for a vehicle that fits my lifestyle. He was accommodating with finding something suitable for my taste, style and standards. Joel's high expectations for perfection and quality far exceeded my own. I will certainly return to him in the future. He made this experience memorable! More

2005 Infinity QX56 purchased brand new. Vehicle dash gauges went bad due to a known "campaign". I was originally upset over the repair being a complete dash gauge replacement and the price when I was s gauges went bad due to a known "campaign". I was originally upset over the repair being a complete dash gauge replacement and the price when I was sure I could fix the issue myself for far less. The owner went out of his way to contact me and set up a meeting in which everything ended up being resolved beautifully. I have been a client of this dealer since veh purchased new in 2005 and was really taken back by the effort involved to help resolve my issue. I never expected this in a dealership but Infinity really proved themselves on how far they will go to satisfy there loyal customers. Thank You for everything Peter and Robert! More

I knew I wanted my next car to be an Infiniti G37 Sport convertible. I had previously been to another Orlando-based dealership and found a G37 Sport which I liked -- only to find out the dealership sold t convertible. I had previously been to another Orlando-based dealership and found a G37 Sport which I liked -- only to find out the dealership sold the car out from under me while I was in the middle of their "financing process"... Needless to say I was extremely disappointed. The next day I received an email from Cece Van Brussel at Orlando Infiniti. She was responding to an inquiry I made online after noticing that they had a G37 Sport on their lot for sale. Cece then called me and made me feel very comfortable from the start and giving me all the information I needed to know about the car. We set an appointment and I went and test drove the car. Cece was the ultimate professional. Providing me with all the information I needed, but also not applying the typical "car buying" pressure that so many of us have experienced when buying cars. I ultimately did not make my purchase during that first appointment, but somehow Cece knew I would be back to buy the car. Well... she was right. Cece stayed in touch with me after the first appointment, but again in a very professional manner. I knew she was there to help me, but I never was pressured and never got the feeling that she "needed" the sale. I'm in sales myself, so I know there is a fine line between professionally following-up with someone and being pushy. Cece and the entire team at Orland Infiniti have it done to a science! I will be a long-time customer. Sincerely, Mark Neujahr More