Orlando INFINITI

This is the 3rd Infiniti I have had - 1 leased; 1 purchased and now bought an Infiniti 2010 M. I have always had a pleasurable buying experience with this dealership. I have followed this dealership purchased and now bought an Infiniti 2010 M. I have always had a pleasurable buying experience with this dealership. I have followed this dealership from Eatonville to their new location. For this purchase I did a comparison shopping of other autos (e.g., Honda, Lexus, Acura) and I just wanted to go "home". The two things that set this dealership apart from others is "customer service" and the "non-pressured selling environment". I met with my salesperson Carey almost 6 months ago and she was patient and concerned that " I do and buy what felt right for me." Kudos to her for that attitude. Mr. Sean O'Sullivan was fair regarding pricing and I did my homework. He listened and was willing to engage in a "win-win" situation (hmmmm a Covey business principle). Carey came to my home to do a "detailed" explanation of each feature of the car and it was much appreciated. I have also had the pleasure of having a consistent service representative (Julio) during my Infiniti auto ownership. I would like to thank him for excellent service. I would recommend this dealership. More

I recently purchased a new Infinity G37 coupe through the Internet Sales Program. I was very pleased with the process and helpfulness of the staff of Orlando Inifinty. Internet Sales Manager Kevin McGill an Internet Sales Program. I was very pleased with the process and helpfulness of the staff of Orlando Inifinty. Internet Sales Manager Kevin McGill and Sales Consultant Nigel Ramsaroop provided prompt and complete information prior to the sale. I unexpectedly found myself passing the dealership late in the afternoon on a Saturday. Even though I did not have an appointment, I stopped in. I was greeted cordially by Kevin and Nigel. I had already done considerable research and knew what I was looking for. Orlando Infinity had the car I was looking for at a price I wanted to pay. The transaction was quick and painless. The staff actually stayed after closing hours to complete the paperwork and prepare the car for me to drive out that evening. I was in and out with my new car in a little over an hour. Nigel went over the features of the car with me, including programming my cellular phone into bluetooth, etc. Since purchasing the vehicle, I have spoken with Nigel twice by phone and he has been very helpful on both occassions. Overall, I am very happy with my experiences with Orlando Infinity and their staff. Hopefully, my continued dealings with the dealership will be as pleasant. More

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Very smooth transaction. No gimmicks or pricing games! Available inventory is viewable on-line & includes the option packages installed on each car. This is the 1st Infiniti dealership I've encountered th Available inventory is viewable on-line & includes the option packages installed on each car. This is the 1st Infiniti dealership I've encountered that truly embraces and knows how to handle sales generated via the internet ! Manuel was easy to work with and knew the features, functions and available options of the car 100%. We noticed 1 minor issue with the car we chose during the test drive and that got repaired prior to delivery. Manuel was even able to get the windows tinted as we requested on very short notice, saving us a trip back to the dealership. Orlando Infiniti is actually further away from me than 2 other dealers, but the aggressive pricing and accommodating staff make it worth the extra drive time to get there. And it appears their service is 1st class as well ! More

My experience with Orlando Infiniti has been top notch. My new car purchase spanned a few months from the test drive to the paper signing. Natalya was extremely attentive to my variety of requests, even a My new car purchase spanned a few months from the test drive to the paper signing. Natalya was extremely attentive to my variety of requests, even allowing me to put one car on hold whole a separate car was on order, on the off-chance that car incentives changed dramatically at year's end. When it was all done, I am thrilled with my purchase because the car rocks and they were extremely willing to negotiate. Now that I have purchased the car, Orlando Infiniti has been teriffic with their follow-up care. They contacted me to answer any questions that may have come up after driving my car for a few days, and they CONTINUE TO WORK WITH ME on my desires (rear spoiler, rim locks) even though I have inked the deal. It is clear to me now that Orlando Infiniti is not only interested in selling me a car, but establishing a life-long customer. More

I bought from this dealer because they gave me the best price on a G37 sedan. I worked with Damian Castillo over the internet and phone, though I am unsure if he is the dedicated Internet sales agent. I price on a G37 sedan. I worked with Damian Castillo over the internet and phone, though I am unsure if he is the dedicated Internet sales agent. I live in Tampa, but this dealer offered a price that made it worth my while to drive and buy from them. Pickup experience was generally pleasant, with no suprises. Some up-sell for add-ons, but not a hard sell. One of the models promised in stock before I left Tampa was in fact was sold before I arrived, but Damian brought another identical one to me the next morning and we met 1/2 way between Tampa and Orlando. Additionally, he sent me an iPod cable via overnight UPS when one was missing from the vehicle. I highly recommend giving them a call if you are in the market for an Infiniti in Florida. Recommended dealer. More

I had a pleasant buying experience from Orlando Infiniti. Manny was very friendly, courteous and knowledgeable. Aside from giving me a good deal, he made sure the vehicle with the color and exact options I Manny was very friendly, courteous and knowledgeable. Aside from giving me a good deal, he made sure the vehicle with the color and exact options I wanted arrived on the date I required. They also have a new owner car clinic which was great because not only do they acquaint you with the services of owning an Infiniti, they also make sure they answer any questions you may have specific to the vehicle you just bought. More