Oroville Ford

I had a great experience at Oroville Ford! I ordered a new truck. Everyone I was in contact with was very friendly and helpful. Tommy Martin, the Fleet Manager, worked closely with me, keeping me in the l new truck. Everyone I was in contact with was very friendly and helpful. Tommy Martin, the Fleet Manager, worked closely with me, keeping me in the loop during the build process. I can whole heartedly recommend Oroville Ford. More

I purchased a $85,000 King Ranch on Halloween. Do you think they would have a person there to detail the truck before it left the lot, instead of having the salesman just spritz the windows with cleaner think they would have a person there to detail the truck before it left the lot, instead of having the salesman just spritz the windows with cleaner and smear the crap out of them? Well, whatever. More

Ford service department Took my fusion to Oroville Ford for the 45k service. Was charged nearly 300 and did not get a complete service done. Ford did not have the tools to Took my fusion to Oroville Ford for the 45k service. Was charged nearly 300 and did not get a complete service done. Ford did not have the tools to clean the injectors. Also had an oil change completed as part of the service, I have no idea what oil was used and if they actually changed anything. No window sticker on when the next oil change is due (mileage, date, oil type). Also, previous services at other ford dealers (Elk Grove, Gridley) were more satisfying and made me feel like they appreciated my business. The other ford dealers washed and vacuumed during their services and you had a clean car with no grease prints. The new location looks nice, the cashier was nice, but bottom line I don't trust the work completed by the staff and feel that the 45k service is a ripoff and I could of or should of went next door to jiffy lube for better service. 300 gets you an oil change, fluids topped off, tread wear checked, brakes checked, hoses checked. Sounds like what jiffy lube or speedee does for around $50.00 Only filter changed was the oil filter, no air filter, cabin filter or fuel filter changed. T.S. More