
Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excelente They help us so much for us to get our first truck. They work with us to make it happen. We couldn't be happier. They help us so much for us to get our first truck. They work with us to make it happen. We couldn't be happier. More
Routine service for oil chg etc. I hv NO COMPLAINTS regarding customer care in service dept or sales. I do however hv an issue with employees who do the actual labor in service. I rec I hv NO COMPLAINTS regarding customer care in service dept or sales. I do however hv an issue with employees who do the actual labor in service. I recently switched over from Cadillac side to Chevrolet when I traded my Cadillac in for a Camaro. On my first visit I brought in for a repair and they began to repair the wrong side which then made that particular piece defective. Joe took care of everything and very apologetic also provided a loaner vehicle when I had to bring back second time where they kept for 3 days. On my second visit which was this past Tues for simple routine service I noticed there was windshield solution spilled all down in front of windshield and splattered on my vehicle. I noticed this because I had just detailed my vehicle the night before. There are now what looks to be chipped pieces on my windshield from the solution obviously being to strong. I only know this because it was done to one of my previous vehicles several yrs ago when an Oil & Lube shop we’re very sloppy and did the same except it ran down the side of my vehicle which almost ate thru the paint! Whether it’s a $10,000 vehicle or &80,000 vehicle they really need to pay attention and not try to hurry and be more cautious of customers vehicles. I never had an issue of any type on Cadillac side for the 5 yrs I used them regularly. I know accidents happen as well and I’m not one to complain but after 2 incidents on both first time visits I feel this should be brought to someone’s attention. As I said before Your team of customer care ppl JOE, SHANE your salesman IKE & ROCHATD who did our financials are all EXCEPTIONAL employees and are the reason we plan on purchasing again in the future. More
Great Sales Rita did a fantastic job of being straight forward, very knowledgeable, and worked very hard to get me in the right vehicle for the right price. I wou Rita did a fantastic job of being straight forward, very knowledgeable, and worked very hard to get me in the right vehicle for the right price. I would definitely refer anyone to their services. More
Great Salesman! Our salesman was awesome to work with and went above and beyond to help us purchase my husband’s dream truck! We will definitely use him again! Our salesman was awesome to work with and went above and beyond to help us purchase my husband’s dream truck! We will definitely use him again! More
Above and beyond Susan Brown has been one of the best salesperson I have delt with. She is very helpful and will help you find the right vehicle to fit your needs. I Susan Brown has been one of the best salesperson I have delt with. She is very helpful and will help you find the right vehicle to fit your needs. I will recommend her to all my friends and family! Susan Brown you are awesome thank you More
Good Experience in Car buying Was met with friendliness from all employees I saw. Although it was long in hours, most everything run smooth. Staff was always checking on us making Was met with friendliness from all employees I saw. Although it was long in hours, most everything run smooth. Staff was always checking on us making sure we were comfortable during the approval process. More
Makes buying easy Excellent salespeople, understood what we were looking for and found it. Very easy car purchase.Cody Sonnier was a pleasure to buy from. Thank you. Excellent salespeople, understood what we were looking for and found it. Very easy car purchase.Cody Sonnier was a pleasure to buy from. Thank you. More
Welcoming and polite Amazing and thoughtful staff! They were very willing to work with our situation and understanding of what we were looking for. Thanks and loving our n Amazing and thoughtful staff! They were very willing to work with our situation and understanding of what we were looking for. Thanks and loving our new vehicle!! More
Great Buying Experience I worked with Morgan Highfield and she was fantastic! She went above and beyond to provide a pleasant experience! Everything was done when I got there I worked with Morgan Highfield and she was fantastic! She went above and beyond to provide a pleasant experience! Everything was done when I got there to pick up my vehicle and I was able to just sign and go! No hassle! More
Excellent experience! Morgan was hands down great to work with. They got us in the truck we wanted. Very pleased with our experience at ORR and highly recommend Morgan to a Morgan was hands down great to work with. They got us in the truck we wanted. Very pleased with our experience at ORR and highly recommend Morgan to anyone looking for a new vehicle! More