
Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great!!! Cody and David helped us so much by making our buying experience a great success!! We couldn't of done it without y'all!! They treating us like famil Cody and David helped us so much by making our buying experience a great success!! We couldn't of done it without y'all!! They treating us like family!! More
AWESOME DEALERSHIP GREAT SERVICE. FRIENDLY, KNOWLEDGEABLE ADVISORS. I WOULD DEFINATELY RECOMMEND THIS DEALERSHIP TO FRIENDS. THEY ALSO HAVE A CAR WASH THAT IS FREE TO TH GREAT SERVICE. FRIENDLY, KNOWLEDGEABLE ADVISORS. I WOULD DEFINATELY RECOMMEND THIS DEALERSHIP TO FRIENDS. THEY ALSO HAVE A CAR WASH THAT IS FREE TO THEIR CUSTOMERS AND THEY VACUUMED MY CAR!! More
Service I was very satisfied with the service I received. All employees were prompt and courteous and the work performed was satisfy. I was informed about the I was very satisfied with the service I received. All employees were prompt and courteous and the work performed was satisfy. I was informed about the service done to the car. More
Cadillac XTS service Excellent service! Staff is friendly, respectful, knowledgeable, & accommodating. They do whatever is in their power to make sure their service to the Excellent service! Staff is friendly, respectful, knowledgeable, & accommodating. They do whatever is in their power to make sure their service to the client is above expected & no area left without satisfaction. My car was respected too! I have always had the utmost service at this facility & is one of the reasons I continue to do business with it. More
Great experience at Orr Chev dealership in Ft Smith AR I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, m I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question. More
Had a recall on wiper motor They got me in immediately which was amazing. They were very friendly in the customer service dept. I give them 5 stars! They even brought my car in s They got me in immediately which was amazing. They were very friendly in the customer service dept. I give them 5 stars! They even brought my car in so I wouldn’t have to get in the rain :) More
Enjoyable sales event Really enjoyed my buying experience with Susan at ORR Chevrolet. She was very helpful in finding what I wanted. This does take a while to buy a vehicl Really enjoyed my buying experience with Susan at ORR Chevrolet. She was very helpful in finding what I wanted. This does take a while to buy a vehicle, but Susan kept me informed on what was happening each step of the way. Not only was Susan helpful the day of sale but has called later to see if I was doing okay snd enjoying my new ride! More
I bought a car. My experience with the dealer was very good. I would like to request that you stop sending me surveys to fill out. I went to the dealer to buy a car, My experience with the dealer was very good. I would like to request that you stop sending me surveys to fill out. I went to the dealer to buy a car, not to become a member of your sales and marketing team. More
Used Vehicle Purchase Sales service was great - no high pressure sales technique or gimic. Straightforward approach with very easy to understand terms. Financing was easy Sales service was great - no high pressure sales technique or gimic. Straightforward approach with very easy to understand terms. Financing was easy and very well laid out to understand options. More
service center Great experience! Only had to wait around 15-20 mins max. Wonderful staff made me feel so welcome! After my vehicle was finished, the associate went o Great experience! Only had to wait around 15-20 mins max. Wonderful staff made me feel so welcome! After my vehicle was finished, the associate went over the service that was performed and answered all my questions. I was very informed about my vehicle no surprises. I will definitely refer this place to friend and family! More