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Orr Ford

Stonewall, LA

not yet
rated
267 Reviews
Call Dealership (318) 351-2182

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

February 01, 2021

GREAT SERVICES, FROM SALES TO SERVICES DEPARTMENT. JAMES HUBBARD GOES ABOVE AND BEYOND TO MAKE YOU FEEL AT HOME . TOOK TIME TO ANSWER ALL MY QUESTION . VERY FRIENDLY SERVICES. More

by LISASANDOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hubbard
Report | Print
Feb 01, 2021 -

Orr Ford responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your kind words with James and the team, and we look forward to working with you again.

Helpful
January 28, 2021

We had a few hiccups but everything was worked through and to my satisfaction. Crystal in customer service is great. Ordering a vehicle is a long process and they took very good care of me. More

by BASSINELWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Showtime
Report | Print
Jan 29, 2021 -

Orr Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Orr Ford, we look forward to having you as one of our valued customers for many more years to come!

Helpful
January 27, 2021

Great communication. James Hubbard made me feel like he knew me all my life. Very easy transaction. Will be back when I need another vehicle. More

by BYRDST26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hubbard, DeDe Mitchell
Report | Print
Jan 28, 2021 -

Orr Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with James and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
January 25, 2021

I received courteous and timely service when I purchased my new SUV. She answered all of my questions and was very knowledgeable. I enjoyed the experience and I know their follow up service will be just as More

by HVIETTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Glover
Report | Print
Jan 25, 2021 -

Orr Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new SUV!

Helpful
January 25, 2021

Management/clerical/customers were not wearing mask. one employee was sick. Check off list was not checked off, don't know if service was done or not. More

by HOGPEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jan 25, 2021 -

Orr Ford responded

Thank you for choosing Orr Ford, your feedback and rating mean a lot to us. We are sorry to hear that we didn't meet your expectations this time and would like to assure you that we take all customer reviews very seriously. We will share your comments with the team, and please don't hesitate to reach out if you would like to discuss this with us directly. We hope you will give us another opportunity to serve you!

Helpful
January 25, 2021

The service was was good and friendly. The service department helped me out on my truck. They got me in and out in quality time. More

by CRYSTALSTUTTS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 25, 2021 -

Orr Ford responded

Crystal, We appreciate your business and our service team looks forward to serving you again soon!

Helpful
January 23, 2021

Lance was very professional he help me with any questions and any information I needed.I did not have wait. Had a comfortable area to wait in More

by BRIERWOOD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Jan 24, 2021 -

Orr Ford responded

Thanks for sharing your thoughts about your experience with working with Lance here at Orr Ford. We appreciate your business and hope to see you again soon!

Helpful
January 21, 2021

We had a great experience Tuesday at Orr Ford. Our service advisor was friendly and helped us get out in great time. We will come back. More

by ROMKOINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jan 21, 2021 -

Orr Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
January 21, 2021

Prompt, courteous, service! As soon as I drove up I was waited on in a courteous manner. The wait for the service was minimal. Great experience! More

by R_PADDIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jan 21, 2021 -

Orr Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Orr Ford.

Helpful
January 20, 2021

Love the staff. Over and beyond to make sale and make sure I was happy. Thanks to everyone. But special thanks to Lena Shaun and of course the Real Deal Rene More

by DESTINYBROWN31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Deal
Report | Print
Jan 20, 2021 -

Orr Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback, Destiny! We're happy to hear our staff was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your new purchase!

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